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- Tasks: Lead a team to deliver top-notch dining experiences at Emirates Stadium.
- Company: Join Delaware North, a global leader in hospitality with over 100 years of history.
- Benefits: Enjoy competitive pay, flexible hours, and free meals during shifts.
- Why this job: Be part of an exciting atmosphere hosting major events and concerts.
- Qualifications: 2+ years in a senior waiter role; no degree needed, just passion!
- Other info: Work in a vibrant venue with opportunities for growth and unforgettable experiences.
The predicted salary is between 30000 - 42000 £ per year.
Delaware North UK is hiring a casual Head Waiter at Emirates Stadium in Islington, London. As a Head Waiter, you will be responsible for delivering first-class dining excellence to guests, ensuring their experience is like no other, as well as assisting and training other waiter team members. If you are ready to provide consistent excellence in customer service, join our valued team at this incredible sports and entertainment venue.
What We Offer
- Competitive weekly pay
- Flexible hours, choosing part-time shifts at weekends or in the evening that suit your lifestyle
- Free meal every working day
- Experience in a dynamic workplace hosting major sporting events and concerts
What will you do?
- Efficiently manage a section of around 4 - 6 tables
- Effectively communicate menu items and allergens to guests
- Guide guests from the beginning to the end of their dining experience, providing positive, outstanding guest experience
- Work collaboratively with team members, maintaining Delaware North's standards of excellence
More About You
- 2+ years’ experience in a senior or head waiter role, with experience working in a high-end or luxury restaurant or hotel setting; no degree required
- Strong skills in attention to detail, written and verbal communication, and working in a fast-paced environment
- Extensive knowledge of food and alcoholic beverages, including wines and spirits
Physical Requirements
- Ability to stand for duration of shift
- Ability to work evening and weekend shifts
- Comfortable handling various alcohol and meat products
Since the Emirates Stadium opened in 2006, Delaware North has provided excellent guest experiences for all hospitality and food services. Our operations span the world, offering you unique paths to growth and success. Together, we’re shaping the future of hospitality — come grow with us!
Head Waiter, Emirates Stadium employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter, Emirates Stadium
✨Tip Number 1
Familiarise yourself with the Emirates Stadium and its dining options. Understanding the venue's atmosphere and the type of clientele it attracts will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Delaware North. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Showcase your experience in high-pressure environments. As a Head Waiter, you'll need to manage multiple tables efficiently, so be prepared to discuss specific examples of how you've excelled in similar situations.
✨Tip Number 4
Demonstrate your passion for hospitality. Share stories that highlight your commitment to providing exceptional guest experiences, as this aligns perfectly with Delaware North's vision for their team.
We think you need these skills to ace Head Waiter, Emirates Stadium
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in high-end or luxury restaurant settings. Emphasise your skills in customer service, attention to detail, and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that demonstrate your ability to deliver first-class dining excellence and train team members.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Head Waiter position, such as effective communication, knowledge of food and beverages, and the ability to work in a fast-paced environment.
Show Enthusiasm for the Venue: Express your excitement about working at Emirates Stadium and your commitment to providing exceptional guest experiences. This can set you apart from other candidates who may not convey the same level of enthusiasm.
How to prepare for a job interview at Delaware North
✨Showcase Your Experience
Make sure to highlight your 2+ years of experience in a senior or head waiter role. Discuss specific situations where you delivered exceptional service, especially in high-end or luxury settings.
✨Demonstrate Communication Skills
Since effective communication is key in this role, prepare to discuss how you convey menu items and allergens to guests. Share examples of how you've guided guests through their dining experience in the past.
✨Emphasise Teamwork
Delaware North values collaboration, so be ready to talk about your experience working with team members. Provide examples of how you've assisted or trained others in a fast-paced environment.
✨Know Your Menu
Familiarise yourself with common food and beverage items, particularly wines and spirits. Being knowledgeable will not only impress your interviewers but also show your commitment to providing first-class dining excellence.
