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- Tasks: Supervise event day compliance and risk management at exciting sports events.
- Company: Join Delaware North, a leader in hospitality at iconic venues.
- Benefits: Earn £20 per hour with flexible hours around your schedule.
- Why this job: Be part of thrilling match days and make a real impact on guest experiences.
- Qualifications: Experience in management, compliance, and excellent communication skills required.
- Other info: Opportunities for growth in a dynamic and fun environment.
The opportunity
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland.
The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities.
This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.
Pay
The expected pay for this role is 20ph
What we offer
What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team.
What will you do?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.
More about you
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
Who we are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals.
Together, were shaping the future of hospitality come grow with us!
20ph
Event Day Risk & Compliance Supervisor (Sunderland) employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Day Risk & Compliance Supervisor (Sunderland)
✨Tip Number 1
Get to know the company! Research Delaware North and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events at the Stadium of Light. Building relationships can give you insider info and might just land you a recommendation.
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you’ve handled compliance or risk management. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Event Day Risk & Compliance Supervisor (Sunderland)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in risk and compliance, especially in event settings. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Event Day Risk & Compliance Supervisor role. Share your passion for hospitality and any unique experiences that set you apart.
Showcase Your Communication Skills: Since this role involves working with various teams, make sure to highlight your excellent communication skills in your application. We love candidates who can connect with people at all levels!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re excited to meet you and welcome you to our team!
