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For Companies At a Glance
- Tasks: Support event day compliance and ensure a safe environment at exciting sporting events.
- Company: Join Delaware North UK, a leader in hospitality at iconic venues.
- Benefits: Earn £20/hour with flexible shifts that fit your lifestyle.
- Why this job: Be part of thrilling events and make a real impact in hospitality.
- Qualifications: Experience in management or supervisory roles, excellent communication skills.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 40000 - 40000 £ per year.
The opportunity
Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full-time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening.
Pay
The expected pay for this role is £20 / hour.
What we offer
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
- Experience in a dynamic workplace hosting major national and international sporting events and concerts
Help us delight the world by applying today.
What will you do?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendations to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.
More about you
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
Who we are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Event Day Compliance Coordinator - Sunderland Stadium (Sunderland) employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Day Compliance Coordinator - Sunderland Stadium (Sunderland)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Delaware North and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the role.
✨Tip Number 3
Show off those soft skills! During your interview, highlight your communication and coaching abilities. These are key for the Event Day Compliance Coordinator role, so make sure to share examples of how you've successfully managed teams in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Event Day Compliance Coordinator - Sunderland Stadium (Sunderland)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Event Day Compliance Coordinator role. Highlight your relevant experience in profit protection and compliance, and don’t forget to mention any soft skills that match what we’re looking for!
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate how you effectively communicate with different levels of staff. Share examples of past experiences where your communication made a difference.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Delaware North!
How to prepare for a job interview at Delaware North
✨Know Your Stuff
Before the interview, make sure you understand Delaware North's values and the specifics of the Event Day Compliance Coordinator role. Familiarise yourself with their policies on profit protection and compliance, as well as health and safety guidelines. This will show that you're genuinely interested and prepared.
✨Show Off Your Soft Skills
This role requires excellent communication and coaching skills. Be ready to share examples from your past experiences where you've successfully mentored others or handled compliance issues. Highlighting these soft skills can set you apart from other candidates.
✨Ask Smart Questions
Prepare a few thoughtful questions about the team dynamics or the types of events you'll be working on. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
✨Be Flexible and Positive
Since this position involves working evenings and weekends, express your willingness to adapt your schedule. A positive attitude towards flexible working hours can demonstrate your commitment to the role and the team.