Concessions Manager

Delaware North UK is hiring casual Concessions Managers at Wembley Stadium in London. In this electric environment, there are always chances to succeed; you will be managing team members from a range of kiosks, ensuring exceptional guest service. Your passion and attention to quality service will shape dedication across dynamic and diverse teams and be the driving force behind smooth and quality experiences for our guests.
Pay: The expected pay for this role is £18.40.
What we offer
Competitive weekly pay
Flexible hours, choosing part‑time shifts including evenings and weekends that suit your lifestyle
Dynamic workplace hosting major sporting events and concerts at Wembley Stadium
What will you do?
Manage, lead, and train dedicated frontline teams, promoting quality goods and elevating exceptional service excellence.
Promptly and appropriately handle guest feedback.
Deliver informative and engaging briefs to all team members within your service area before each event.
Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North\’s policies and standards of excellence.
Qualifications
Experience managing and leading large hospitality teams within hospitality or events industries.
Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments.
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