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- Tasks: Manage event day Profit Protection and Compliance at the Stadium of Light.
- Company: Join Delaware North, a leader in hospitality with a rich history.
- Benefits: Earn £20 per hour with flexible hours around your schedule.
- Why this job: Experience the thrill of match days while ensuring safety and compliance.
- Qualifications: Experience in management, coaching, and health & safety in hospitality.
- Other info: Be part of a dynamic team at iconic events and grow your career.
The predicted salary is between 16 - 24 £ per hour.
The opportunity to join Delaware North UK as a casual Profit Protection Compliance Manager at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivering the event day Profit Protection and Risk & Compliance agenda for Delaware North.
This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. The expected pay for this role is £20 per hour.
What you will do:
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training.
More about you:
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements.
- Proven management experience in Profit Protection and/or similar role.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events.
Join us at Delaware North, where we provide endless opportunities for our team members to shine and grow.
Casual Match Day Security Manager - Sunderland (Sunderland) employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Match Day Security Manager - Sunderland (Sunderland)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the security or hospitality industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your game face on and prepare for interviews! Research common questions for security management roles and practice your answers. Show them you’re not just about compliance but also about creating a safe and enjoyable environment for everyone.
✨Tip Number 3
Don’t forget to showcase your experience! Whether it’s coaching others or managing incidents, make sure you highlight relevant skills during interviews. Use specific examples to demonstrate how you’ve handled situations in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a team that values growth and offers exciting opportunities at amazing venues!
We think you need these skills to ace Casual Match Day Security Manager - Sunderland (Sunderland)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the role of Casual Match Day Security Manager. We want to see how you can contribute to our Profit Protection and Compliance agenda!
Show Off Your Experience: Don’t hold back on showcasing your previous management or supervisory experience in catering or hospitality. We love seeing candidates who have a solid background in Profit Protection and compliance, so let that shine through!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially when it comes to your qualifications and experiences relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Delaware North
✨Know Your Stuff
Before the interview, make sure you understand Delaware North's Profit Protection and Compliance agenda. Familiarise yourself with their policies, health and safety guidelines, and any recent news about the company or the Stadium of Light. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your previous experience in management, especially in profit protection or hospitality operations. Prepare specific examples of how you've coached and mentored others, handled security incidents, or conducted investigations. This will demonstrate your capability and fit for the role.
✨Communicate Clearly
Excellent communication skills are key for this position. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions and respond thoughtfully. This will help you connect with the interviewers and showcase your interpersonal skills.
✨Flexibility is Key
Since the role requires working weekends and evenings, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the needs of the team. This will reassure the interviewers that you're committed to supporting the Profit Protection and Compliance duties effectively.
