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For Companies At a Glance
- Tasks: Support event day Profit Protection and Risk & Compliance at exciting sports events.
- Company: Join Delaware North, a global leader in hospitality with a rich history.
- Benefits: Earn £20 per hour with flexible hours that fit your lifestyle.
- Why this job: Work in a vibrant stadium atmosphere while gaining valuable experience.
- Qualifications: Experience in management, compliance, and excellent communication skills required.
- Other info: Endless opportunities for growth in a fun, dynamic environment.
The opportunity
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland.
The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities.
This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.
Pay
The expected pay for this role is 20ph
What we offer
What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team.
What will you do?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.
More about you
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
Who we are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals.
Together, were shaping the future of hospitality come grow with us!
20ph
Casual Event Profit Security Coordinator (Sunderland) employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Event Profit Security Coordinator (Sunderland)
✨Tip Number 1
Get to know the company! Research Delaware North and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to Profit Protection and Compliance. Think about your past experiences and how they relate to the role. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Delaware North. Let’s get you that job!
We think you need these skills to ace Casual Event Profit Security Coordinator (Sunderland)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Casual Event Profit Security Coordinator. Highlight any relevant experience in profit protection, compliance, or hospitality management that aligns with what we're looking for.
Show Off Your Skills: In your application, don’t forget to showcase your excellent communication skills and any experience you have in coaching or mentoring others. We want to see how you can drive performance within our team!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so we can start the process of welcoming you to our team!
How to prepare for a job interview at Delaware North
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Casual Event Profit Security Coordinator. Familiarise yourself with Delaware North's policies and procedures, especially around profit protection and compliance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in profit protection or hospitality management. Prepare specific examples of how you've coached others, handled security incidents, or conducted investigations. This will demonstrate your capability and give the interviewers a clear picture of what you can bring to the team.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, event day operations, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Flexible and Positive
Since this role requires working weekends and evenings, express your flexibility and willingness to adapt. A positive attitude goes a long way, especially in a dynamic environment like a stadium. Show them that you’re excited about the opportunity to contribute to memorable experiences for guests!
