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- Tasks: Support event day Profit Protection and Compliance at the Stadium of Light.
- Company: Join Delaware North, a global leader in hospitality with a rich history.
- Benefits: Earn £20ph with flexible hours that fit your lifestyle.
- Why this job: Be part of exciting events while ensuring safety and compliance.
- Qualifications: Experience in management, coaching, and health & safety required.
- Other info: Great opportunities for growth in a vibrant sports environment.
The predicted salary is between 16 - 24 £ per hour.
Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full-time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities.
This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you'll be able to earn some extra cash doing a fun job that fits in with your other commitments.
Pay: The expected pay for this role is £20ph.
What will you do?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendations to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removed from the program.
More about you:
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Together, we're shaping the future of hospitality — come grow with us!
Event Security Compliance Coordinator (Sunderland) in Castletown employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Security Compliance Coordinator (Sunderland) in Castletown
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the event security or hospitality sectors. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Delaware North and their values. Show them you’re not just another candidate; you’re genuinely interested in being part of their team at the Stadium of Light!
✨Tip Number 3
Practice your communication skills! Since this role involves working with various staff levels, being able to articulate your thoughts clearly will set you apart. Maybe do a mock interview with a mate?
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Delaware North family.
We think you need these skills to ace Event Security Compliance Coordinator (Sunderland) in Castletown
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Event Security Compliance Coordinator role. Highlight your relevant experience in profit protection, compliance, and any coaching or mentoring you've done. We want to see how you fit into our team!
Show Off Your Soft Skills: Communication is key in this role, so don’t forget to showcase your excellent communication skills in your application. Whether it’s through examples of past experiences or specific achievements, let us know how you connect with others!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Delaware North
✨Know Your Stuff
Before the interview, make sure you understand Delaware North's policies and procedures, especially around Profit Protection and Compliance. Brush up on health and safety guidelines relevant to the catering industry, as this will show your commitment to maintaining a safe environment.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples from your past experiences where you successfully communicated with team members or resolved conflicts. This will demonstrate your ability to engage with staff at all levels.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like managing a security incident or conducting an investigation. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your problem-solving skills and experience in similar roles.
✨Flexibility is Key
Since the role requires working weekends and evenings, be prepared to discuss your availability openly. Highlight your flexibility and willingness to adapt to the needs of the event schedule, which will show that you're ready to jump in whenever needed.