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- Tasks: Support event day Profit Protection and Risk Compliance at iconic London stadia.
- Company: Join Delaware North UK, a leader in hospitality at world-class venues.
- Benefits: Enjoy flexible hours, great pay, and the chance to work at amazing events.
- Why this job: Perfect for earning extra cash while gaining experience in a dynamic environment.
- Qualifications: Experience in coaching, communication, and management within catering or hospitality required.
- Other info: Casual role with weekend and evening shifts, ideal for students.
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team across our London stadia sites including Wembley Stadium, London Stadium and Emirates. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk Compliance agenda for Delaware North.
You will work under the direction of the full-time Risk Compliance/Profit Protection team Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.
Pay
The expected pay for this role is 26.8.
What we offer
What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team.
What will you do?
- Responsible for delivery of the Profit Protection Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue stock variance investigations conduct kiosk/bar worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance training, making recommendations to the Team Leader and wider full-time management team that will drive improvement ensure staff are either successfully appointed in role or removal from the program.
More about you
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/Supervisory experience in catering/hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection Compliance duties.
Contact Detail:
Delaware North at Wembley Stadium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager
✨Tip Number 1
Familiarise yourself with Delaware North's policies and procedures, especially those related to Profit Protection and Risk Compliance. Understanding their operational standards will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Delaware North, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can give you an edge when applying.
✨Tip Number 3
Prepare to discuss your experience in coaching and mentoring others. Be ready to share specific examples of how you've driven performance improvements in past roles, as this is a key aspect of the Profit Protection Compliance Manager position.
✨Tip Number 4
Show your flexibility and willingness to work weekends and evenings by highlighting any previous experience in similar environments. This will reassure the hiring team that you're committed to meeting the demands of the role.
We think you need these skills to ace Profit Protection Compliance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in profit protection, compliance, and management within catering or hospitality. Use specific examples that demonstrate your skills in coaching, mentoring, and operational standards.
Craft a Strong Cover Letter: Write a cover letter that clearly outlines your motivation for applying to Delaware North UK. Mention your understanding of the role's responsibilities and how your background aligns with their needs, especially in risk compliance and event management.
Highlight Relevant Skills: In your application, emphasise your communication skills and experience in managing health and safety requirements. Provide examples of how you've successfully handled security incidents or conducted investigations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a compliance role.
How to prepare for a job interview at Delaware North at Wembley Stadium
✨Showcase Your Experience
Make sure to highlight your previous experience in profit protection and compliance during the interview. Discuss specific examples where you successfully managed operational standards or handled security-related incidents, as this will demonstrate your capability for the role.
✨Demonstrate Communication Skills
Since excellent communication is key for this position, prepare to discuss how you've effectively communicated with various levels of staff in past roles. Consider sharing anecdotes that illustrate your ability to coach and mentor others.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety guidelines relevant to the catering industry. Be ready to discuss how you have ensured compliance in previous roles, as this knowledge will be crucial for the Profit Protection Compliance Manager position.
✨Be Flexible and Adaptable
As the role requires working weekends and evenings, express your willingness to be flexible with your schedule. Highlight any previous experiences where you adapted to changing circumstances or worked in a dynamic environment, as this will show your commitment to the role.
