At a Glance
- Tasks: Lead and train teams to deliver exceptional guest service at major events.
- Company: Join Delaware North UK at Wembley Stadium, the heart of English sport and entertainment.
- Benefits: Competitive pay, flexible hours, and experience in a dynamic environment.
- Other info: Work with passionate team members and enjoy career growth opportunities.
- Why this job: Be part of exciting events and shape memorable experiences for guests.
- Qualifications: Experience in managing hospitality teams and knowledge of food safety regulations.
The predicted salary is between 18 - 19 € per hour.
The opportunity Delaware North UK is hiring casual Concessions Managers at Wembley Stadium in London. In this electric environment, there are always chances to succeed; you will be managing team members from a range of kiosks, ensuring exceptional guest service. Your passion and attention to quality service will shape dedication across dynamic and diverse teams and be the driving force behind smooth and quality experiences for our guests.
There is never a dull moment under the arch, so if you are the quick thinking, strong, composed leader we are looking for, and share our vision for operational excellence, join our valued team at the heart of English sport and entertainment; apply today.
Pay
The expected pay for this role is 18.4.
What we offer
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet.
As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
- Experience in a dynamic workplace hosting major international sporting events and concerts, including England’s National Football team, Cup Football competitions, Sidemen Charity Match, Dua Lipa, multiple nights of both Oasis, and Coldplay, and so much more in 2025
Help us delight the world by applying today.
What will you do?
- Manage, lead, and train dedicated and proud frontline teams, promoting quality goods and elevating exceptional service excellence
- Prompt and appropriate handling of guest feedback
- Deliver informative and engaging briefs to all team members within your service area before each event
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- Experience managing and leading large hospitality teams within hospitality or events
- Knowledge of the Food
Concessions Manager employer: Delaware North at Wembley Stadium
Delaware North UK is an exceptional employer, offering a vibrant work culture at Wembley Stadium, where you can thrive in a fast-paced environment while managing diverse teams. With competitive pay, flexible hours, and the opportunity to be part of major international events, we prioritise employee growth and satisfaction, making your experience with us both rewarding and memorable. Join us to shape the future of hospitality and enjoy the excitement of working at the heart of English sport and entertainment.
Contact Detail:
Delaware North at Wembley Stadium Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Concessions Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at venues like Wembley. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for guest service shine through. Share stories that highlight your leadership skills and how you’ve handled challenges in fast-paced environments.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to Delaware North UK. Express your interest in the Concessions Manager role and ask about upcoming opportunities. It shows initiative and could put you on their radar.
✨Tip Number 4
Stay flexible and open-minded! The hospitality scene is all about adapting to change. Be ready to discuss how you can fit into various roles or shifts, especially during busy events. This flexibility can make you a standout candidate!
We think you need these skills to ace Concessions Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality and guest service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional experiences for our guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in managing teams and delivering quality service. We love seeing how your past roles have prepared you for the fast-paced environment at Wembley Stadium.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Delaware North UK.
How to prepare for a job interview at Delaware North at Wembley Stadium
✨Know Your Venue
Before the interview, do some research on Wembley Stadium and Delaware North UK. Familiarise yourself with their events, values, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Concessions Manager, you'll be leading teams. Prepare examples of how you've successfully managed and trained teams in the past. Highlight specific situations where your leadership made a difference, especially in high-pressure environments like events or busy service periods.
✨Emphasise Guest Service Excellence
Delaware North UK values exceptional guest service. Be ready to discuss your approach to handling guest feedback and ensuring a positive experience. Share stories that demonstrate your commitment to quality service and how you’ve resolved issues effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your quick thinking and problem-solving skills. Think about potential challenges you might face in a bustling venue and how you would handle them. Practising these scenarios can help you articulate your thought process during the interview.
