At a Glance
- Tasks: Support hospitality operations and elevate guest experiences at Wembley Stadium.
- Company: Join Delaware North UK, a leader in the hospitality industry.
- Benefits: Enjoy 33 days holiday, free meals on event days, and a great pension scheme.
- Other info: Dynamic workplace with opportunities to grow and develop your career.
- Why this job: Be part of exciting events and make a real impact in a vibrant atmosphere.
- Qualifications: 2+ years in hospitality with strong customer service and communication skills.
The predicted salary is between 28000 - 42000 £ per year.
The opportunity
Delaware North UK is hiring a full-time Assistant Hospitality Manager to join our fantastic team at Wembley Stadium in Wembley, London. When you share our vision and help drive the buzz of the stadium, there are always opportunities to thrive.
As an Assistant Manager of Hospitality, you will support the leadership team in delivering efficient, high-quality, and cost-effective hospitality operations across our hospitality spaces, including box operations within the exclusive box environment. You will help ensure each private box delivers a seamless, elevated guest experience—from coordinating service delivery and managing teams, to upholding the highest standards of presentation, compliance, and personalised service.
There is never a dull moment under the arch, so if you are the motivational and innovative leader we are looking for—ready to confidently communicate and collaborate with dedicated team members—apply now and join our valued team.
Share your passion for excellent guest experiences in this electric atmosphere and kick off your new career with us.
Pay
The expected pay for this role is £35,000
What we offer
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Free meal on event days
- Experience in a dynamic workplace hosting major international sporting events and concerts, including England’s National Football team, Cup Football competitions, Rugby League Ashes, Dua Lipa, multiple nights of both Oasis, and Coldplay, and so much more in 2025
Help us delight the world by applying today.
What will you do?
- Support hospitality and box operation services using business efficiency tools, strong organisational skills, and available resources to deliver timely, high‑quality service to guests across all private box environments.
- Support the hiring, onboarding, training, scheduling, and development of team members to build a high‑performance culture, ensuring teams working within the box areas are fully prepared to deliver premium service.
- Elevate the guest experience within the box environment, delivering top‑tier, personalised service through clear and positive communication, proactive problem‑solving, and strong relationship‑building with senior leaders, clients, and box holders.
- Monitor finance, payroll, stock movement, and purchasing procedures, ensuring all box‑related operations align with Delaware North processes and contribute to accurate post‑event reporting.
- Ensure all box operations comply with health and safety regulations, food hygiene standards, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence across every premium space.
More about you
- 2+ years’ operational experience in hospitality environments, with managerial and 5 – 6* fine dining experience as beneficial; no degree required
- Skills in customer service, verbal and written communication, self-motivation, collaborative flexibility, and IT literacy
- Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments
Assistant Hospitality Manager in Wembley employer: Delaware North at Wembley Stadium
Delaware North UK is an exceptional employer, offering a vibrant work culture at the iconic Wembley Stadium in London, where you can thrive in a dynamic environment hosting major international events. With generous benefits like a 33-day holiday allowance and opportunities for professional growth, you'll be part of a passionate team dedicated to delivering outstanding guest experiences. Join us to elevate your career in hospitality and enjoy the excitement of working under the arch with some of the best in the industry.
Contact Details:
Delaware North at Wembley Stadium Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Hospitality Manager in Wembley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at venues like Wembley. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experiences shine through. Share stories that highlight your leadership skills and how you've elevated service in past roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to Delaware North UK. Express your interest in the Assistant Hospitality Manager role and ask about upcoming opportunities. It shows initiative!
✨Tip Number 4
Prepare for the buzz! Research recent events at Wembley Stadium and think about how you could enhance the guest experience during those events. Bring fresh ideas to the table when you chat with the team!
We think you need these skills to ace Assistant Hospitality Manager in Wembley
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love creating amazing guest experiences, so share any relevant stories or examples that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the Assistant Hospitality Manager role. Highlight your operational experience and any managerial roles you've had in hospitality. We’re looking for specific skills that match our needs, so don’t be shy about showcasing them!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team at Wembley Stadium.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Delaware North at Wembley Stadium
✨Know Your Venue
Familiarise yourself with Wembley Stadium and its hospitality operations. Understand the types of events held there and how they impact guest experiences. This knowledge will help you demonstrate your passion for the role and show that you're ready to contribute to the team.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved service delivery. Highlight your ability to motivate others and create a high-performance culture, as this is crucial for the Assistant Hospitality Manager role.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role involves collaborating with various team members and senior leaders, effective communication is key. Consider doing mock interviews with friends to refine your delivery.
✨Understand Financial Procedures
Brush up on your knowledge of finance, payroll, and purchasing procedures relevant to hospitality. Be prepared to discuss how you would ensure compliance with Delaware North’s standards while maintaining operational efficiency.
