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- Tasks: Support event day Profit Protection and Compliance at exciting stadium events.
- Company: Join Delaware North UK, a leader in hospitality and event management.
- Benefits: Earn £20ph with flexible hours that fit your lifestyle.
- Why this job: Get hands-on experience in a dynamic environment while having fun.
- Qualifications: Experience in coaching, communication, and compliance in hospitality settings.
- Other info: Perfect for students looking to earn extra cash on weekends and evenings.
The predicted salary is between 13 - 16 £ per hour.
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full-time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you'll be able to earn some extra cash doing a fun job that fits in with your other commitments.
The expected pay for this role is £20ph.
What we offer: What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We're ready to meet you and welcome you to our team.
What will you do?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendations to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.
More about you:
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
Profit Protection Compliance Manager in Sunderland employer: Delaware North at Stadium of Light
Contact Detail:
Delaware North at Stadium of Light Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager in Sunderland
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and compliance sectors. Attend events, join relevant groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research Delaware North and understand their values and operations. We want you to show them that you’re not just another candidate, but someone who truly gets their mission and can contribute to their Profit Protection agenda.
✨Tip Number 3
Show off your skills! During interviews or networking, share specific examples of how you’ve successfully managed compliance and risk in past roles. We love hearing about real-life experiences that demonstrate your expertise in profit protection and operational standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who are ready to jump into the exciting world of event day operations with us!
We think you need these skills to ace Profit Protection Compliance Manager in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Profit Protection Compliance Manager role. Highlight your experience in compliance, risk management, and any relevant coaching or mentoring you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your flexibility for weekend and evening work – it’s key for us!
Showcase Relevant Experience: When filling out your application, be sure to showcase any previous experience in profit protection, compliance, or hospitality operations. We love seeing real-world examples of how you've managed operational standards and health & safety requirements.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to meet you and welcome you to our team!
How to prepare for a job interview at Delaware North at Stadium of Light
✨Know Your Stuff
Make sure you understand the key responsibilities of the Profit Protection Compliance Manager role. Familiarise yourself with Delaware North's policies, health and safety guidelines, and compliance requirements. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in profit protection, compliance, and management. Think about times when you've successfully coached or mentored others, or handled security incidents. This will help demonstrate your suitability for the role.
✨Communicate Clearly
Since excellent communication skills are a must, practice articulating your thoughts clearly and confidently. You might be asked to explain complex compliance issues or how you would handle certain situations, so being able to communicate effectively is key.
✨Be Flexible and Enthusiastic
As this role involves working weekends and evenings, show your willingness to be flexible with your schedule. Express enthusiasm for the opportunity to work at exciting events and contribute to the team’s success. A positive attitude can go a long way in making a great impression!
