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For Companies At a Glance
- Tasks: Support the Profit Protection Manager on event days, ensuring compliance and safety.
- Company: Join Delaware North UK, a leader in hospitality at iconic venues.
- Benefits: Earn £20ph with flexible hours that fit your lifestyle and commitments.
- Why this job: Work in a dynamic environment while gaining valuable experience in risk compliance.
- Qualifications: Experience in coaching, communication, and management within hospitality or profit protection.
- Other info: Casual role with opportunities for growth and development in a fun setting.
The opportunity
Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland.
The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk Compliance agenda for Delaware North. You will work under the direction of the full time Risk Compliance/ Profit Protection team Delaware North Operational team being responsible for the delivery of required work activities.
This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.
Pay
The expected pay for this role is £20ph
What we offer
What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team.
What will you do?
- Responsible for delivery of the Profit Protection Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue stock variance investigations conduct kiosk/bar worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance training, making recommendation to the Team Leader and wider full-time management team that will drive improvement ensure staff are either successfully appointed in role or removal from the program.
More about you
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection Compliance duties.
Source: Hospitality Online
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Profit Protection Compliance Manager – Stadium of Light employer: Delaware North at Stadium of Light
Contact Detail:
Delaware North at Stadium of Light Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager – Stadium of Light
✨Tip Number 1
Familiarise yourself with Delaware North's policies and procedures, especially those related to profit protection and compliance. Understanding their operational standards will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Highlight your experience in coaching and mentoring others, as this is a key aspect of the role. Be prepared to share specific examples of how you've successfully driven performance improvements in previous positions.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've effectively interacted with various levels of staff in past roles. This will be crucial for ensuring compliance and managing incidents on event days.
✨Tip Number 4
Be flexible and ready to work weekends and evenings, as this role requires availability during event days. Emphasising your willingness to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace Profit Protection Compliance Manager – Stadium of Light
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in profit protection, compliance, and management within catering or hospitality. Use specific examples that demonstrate your skills in coaching, mentoring, and operational standards.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your experience with compliance monitoring, incident management, and your ability to work flexible hours, particularly on weekends and evenings.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with staff at all levels. This could include instances where you’ve led training sessions or resolved conflicts, showcasing your excellent communication abilities.
Highlight Relevant Qualifications: If you have any certifications or training related to health and safety, HR employment law, or profit protection, be sure to mention these in your application. This will strengthen your candidacy for the role.
How to prepare for a job interview at Delaware North at Stadium of Light
✨Showcase Your Experience
Make sure to highlight your previous experience in profit protection and compliance during the interview. Discuss specific examples where you successfully managed operational standards or conducted investigations, as this will demonstrate your capability for the role.
✨Emphasise Communication Skills
Since excellent communication is key for this position, prepare to discuss how you've effectively communicated with various levels of staff in past roles. Consider sharing anecdotes that illustrate your ability to coach and mentor others.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety guidelines relevant to the catering industry. Be ready to discuss how you have ensured compliance in previous roles, as this knowledge will be crucial for the Profit Protection Compliance Manager position.
✨Be Flexible and Adaptable
As the role requires working weekends and evenings, express your willingness to adapt your schedule. Highlight any previous experiences where you successfully managed flexible work arrangements, showing that you can balance this role with other commitments.
