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For Companies At a Glance
- Tasks: Lead teams to deliver amazing dining experiences at the Stadium of Light.
- Company: Join Delaware North UK, a leader in hospitality at exciting venues.
- Benefits: Enjoy competitive pay, flexible hours, and free meals on event days.
- Other info: Work at iconic events like the Premier League and Women’s Rugby World Cup.
- Why this job: Be part of a dynamic team in a thrilling atmosphere with major events.
- Qualifications: Experience in supervising hospitality teams and knowledge of the food industry required.
The opportunity
Delaware North UK is hiring casual Hospitality Supervisors to join our team in time for the 2026-2027 football season at the Stadium of Light, in Sunderland, Tyne and Wear. In this electric environment, there are always opportunities to thrive. As a Hospitality Supervisor, you will be supporting the Hospitality Manager to lead team collaboration and operational strategy to deliver first‑class dining experiences and drive outstanding services for our guests. If you are the Hospitality Supervisor we are looking for to share our vision for operational excellence, take a shot at your career with us and lead energetic and diverse teams in an incredible setting. Join our team in this electric atmosphere and apply now to kick off your new career.
What we offer
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part‑time shifts including evenings and weekends that suit your lifestyle
- Free meal on event days
- Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026
Help us delight the world by applying today.
What will you do?
- Collaborate with the Hospitality Manager to support training new team members, leading a strong hospitality frontline, and promoting excellent guest service in a Tommy Banks Michelin star restaurant
- Elevate the guest experience, delivering top‑tier service and satisfaction
- Support in the efficient handling of guest enquiries
- Effectively support operational excellence, including inventory, staffing, and performance metrics
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- No degree required
- Experience supervising and leading large hospitality teams
- Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments
- Skills in written and verbal communication, teamwork, organisation, strategic thinking, and multitasking in a fast‑paced environment
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Hospitality Supervisor employer: Delaware North at Stadium of Light
Contact Detail:
Delaware North at Stadium of Light Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Familiarise yourself with the Stadium of Light and its events. Understanding the venue's atmosphere and the types of events held there will help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of Delaware North UK. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you improved guest experiences or operational efficiency.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially those related to guest service and food hygiene. Being knowledgeable about current best practices will demonstrate your commitment to operational excellence and guest satisfaction.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and team leadership. Emphasise any previous roles where you supervised teams or improved guest experiences, as this aligns with the responsibilities of a Hospitality Supervisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific examples of how you've successfully led teams or enhanced service quality in past roles, and express your enthusiasm for working at the Stadium of Light.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and strategic thinking. Provide examples of how you've used these skills in fast-paced environments to ensure operational excellence and guest satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Delaware North at Stadium of Light
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how your passion has driven you to deliver exceptional guest experiences in previous roles.
✨Demonstrate Leadership Skills
As a Hospitality Supervisor, you'll be leading teams. Prepare to discuss your leadership style and provide examples of how you've successfully managed and motivated teams in fast-paced environments.
✨Know the Venue and Events
Familiarise yourself with the Stadium of Light and the types of events hosted there. Showing that you understand the venue's atmosphere and its significance can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle guest complaints. Think of scenarios where you've had to think on your feet and how you resolved issues effectively.