At a Glance
- Tasks: Lead and inspire teams to deliver exceptional guest dining experiences at the Stadium of Light.
- Company: Join Delaware North UK, a leader in hospitality, known for its vibrant venues and dynamic team culture.
- Benefits: Enjoy competitive pay, flexible hours, free meals on event days, and experience major sporting events.
- Other info: Be part of exciting events like the Premier League season and Women’s Rugby World Cup 2025.
- Why this job: Work in an electric atmosphere with passionate teammates while shaping the future of hospitality.
- Qualifications: Experience in managing large hospitality teams and knowledge of the food and beverage industry required.
The opportunity
Delaware North UK is hiring casual Hospitality Managers to join our team in time for the summer season at Stadium of Light, in Sunderland, Tyne and Wear. Here, there’s always something to be excited about. As a Food and Beverage Manager, you will be managing teams, leading collaboration and operational strategy to deliver first-class dining experiences and outstanding services for our guests. If you are the Hospitality Manager we are looking for to share our vision for operational excellence, take a shot at your career with us and lead energetic and diverse teams in an electric venue. Join our team in this incredible atmosphere and apply now to kick off your new career.
What we offer
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
- Free meal on event days
- Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026
Help us delight the world by applying today.
What will you do?
- Demonstrate leadership to teams, directing and developing a strong frontline of team members and supervisors, promoting service excellence
- Elevate the guest experience, delivering top-tier service and satisfaction
- Lead the efficient handling of transactions
- Effectively manage operation excellence, including inventory, staffing, and performance metrics
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- No degree required
- Experience managing and leading large hospitality teams
- Knowledge of the food and beverage industry, preferably within hospitality and catering environments
- Skills in leadership, teamwork, organisation, and strategic thinking
Hospitality Manager in Sunderland employer: Delaware North at Stadium of Light
Delaware North UK is an exceptional employer, offering a vibrant work culture at the iconic Stadium of Light in Sunderland. With competitive pay, flexible hours, and opportunities to lead dynamic teams in a thrilling environment, employees are empowered to grow and excel in their hospitality careers while enjoying the excitement of major events. Join us to be part of a passionate team dedicated to delivering outstanding guest experiences and shaping the future of hospitality.
Contact Details:
Delaware North at Stadium of Light Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager in Sunderland
✨Tip Number 1
Familiarise yourself with the Stadium of Light and its events. Understanding the venue's atmosphere and the types of events held there will help you demonstrate your passion for hospitality and your ability to enhance guest experiences during interviews.
✨Tip Number 2
Network with current or former employees of Delaware North UK. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your leadership style and operational strategies.
✨Tip Number 3
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlighting your experience in leading diverse groups and achieving operational excellence will resonate well with the hiring team.
✨Tip Number 4
Showcase your knowledge of health and safety regulations relevant to the hospitality industry. Being able to discuss compliance confidently will demonstrate your commitment to maintaining high standards and ensuring guest safety.
We think you need these skills to ace Hospitality Manager in Sunderland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership roles, team management skills, and any specific achievements that demonstrate your ability to elevate guest experiences.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention how your leadership style aligns with Delaware North UK's vision for operational excellence and how you can contribute to their team.
Showcase Relevant Experience:In your application, emphasise your experience managing large teams and your knowledge of the food and beverage industry. Provide examples of how you've successfully handled operational challenges in fast-paced environments.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Delaware North at Stadium of Light
✨Show Your Leadership Skills
As a Hospitality Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your approach to training and developing team members while promoting service excellence.
✨Know the Industry Inside Out
Familiarise yourself with the food and beverage industry, especially within hospitality and catering. Be ready to discuss current trends, challenges, and how you can contribute to operational excellence at Delaware North UK.
✨Emphasise Guest Experience
Highlight your commitment to elevating the guest experience. Share specific instances where you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on delivering exceptional dining experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about potential challenges you might face in managing operations and how you would handle them effectively while ensuring compliance with health and safety regulations.
