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- Tasks: Support event day Profit Protection and Compliance at exciting Midlands stadia.
- Company: Join Delaware North UK, a leader in hospitality and event management.
- Benefits: Flexible hours, great pay, and the chance to work at amazing venues.
- Why this job: Earn extra cash while enjoying a fun, dynamic work environment.
- Qualifications: Experience in coaching, communication, and compliance in hospitality settings.
- Other info: Casual role with opportunities for growth and development.
The predicted salary is between 13 - 16 £ per hour.
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team across our Midlands stadia sites including Pride Park Stadium in Derby. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full-time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities.
This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you'll be able to earn some extra cash doing a fun job that fits in with your other commitments.
What we offer
A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We're ready to meet you and welcome you to our team.
What will you do?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendations to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.
More about you
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
Profit Protection Compliance Manager employer: Delaware North at Pride Park Stadium
Contact Detail:
Delaware North at Pride Park Stadium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at Delaware North. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Profit Protection and Compliance. Be ready to share examples from your past experiences that showcase your skills in coaching, mentoring, and managing operational standards.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with the team, let them know why you're excited about working in a dynamic environment like Delaware North. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Delaware North.
We think you need these skills to ace Profit Protection Compliance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Profit Protection Compliance Manager role. Highlight your experience in compliance, risk management, and any relevant coaching or mentoring you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your flexibility for weekend and evening work – it’s key for us!
Showcase Relevant Experience: When filling out your application, be sure to showcase any previous experience in profit protection or compliance roles. We love seeing examples of how you've managed operational standards and health & safety in past jobs.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Let’s get your application in!
How to prepare for a job interview at Delaware North at Pride Park Stadium
✨Know Your Stuff
Make sure you understand the key responsibilities of a Profit Protection Compliance Manager. Brush up on Delaware North's policies, health and safety guidelines, and compliance requirements. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed compliance or profit protection. Highlight any coaching or mentoring experiences, as well as your ability to handle operational standards in a catering setting. Real-life stories can make a big impact!
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Be ready to discuss how you would communicate with different levels of staff and manage security-related incidents effectively.
✨Flexibility is Key
Emphasise your willingness to work weekends and evenings, as this role requires it. Show enthusiasm for the casual nature of the job and how it fits into your lifestyle. Being adaptable can set you apart from other candidates!
