At a Glance
- Tasks: Lead the back-of-house team and ensure smooth operations during major events.
- Company: Join Delaware North UK at the iconic London Stadium.
- Benefits: Enjoy 33 days of holiday, pension contributions, and exciting event experiences.
- Other info: Opportunity for career growth with major events in 2026 and beyond.
- Why this job: Be part of a dynamic team shaping the future of hospitality.
- Qualifications: 3+ years in high-volume environments and strong people management skills.
The predicted salary is between 29700 - 36300 £ per year.
The opportunity Delaware North UK is hiring a full-time Back of House Manager to join our team at London Stadium in Stratford, East London. As Back of House Manager, you will be leading the back-of-house areas of the stadium, implementing systems to support the hospitality and culinary teams.
If you are ready to manage stadium assets, including managing the budget, analysing stock levels, and forecasting on spend, take a shot at your career with us. Apply today to join our collaborative team.
What we offer At Delaware North U.K., you’ll be part of a team delivering unforgettable experiences at some of the UK’s coolest events. We’re looking to create the future of hospitality together and provide you with the opportunities to grow and build a rewarding career. As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Experience working at major sporting events and concerts in 2026, including West Ham United Football Club, UK Athletics Meet, with musical icons taking the stage, and more to come in 2027!
What will you do?
- Lead back-of-house team members to ensure safe working practices and cleanliness pre, during, and post events, as well as conducting daily and weekly inspections
- Support with recruitment and training of team members, as well as liaising with the people team to work within budgets to book porters
- Manage the equipment budget, sourcing materials, tracking stock, and attending trade shows, building strong supplier relationships
- Attend any relevant tradeshows to ensure positive supplier relationships
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- 3+ years’ experience, including experience in a high-volume, logistically challenging environment
- Experience managing, guiding, and leading large teams within a high-volume, fast-paced catering or hospitality environment
- Knowledge of manual handling
- Skills in people management, training, task delegation, written and verbal communication, advanced IT, accounting skills, with experience in purchasing systems, and knowledge of suppliers
- Forklift license is beneficial
- Ability to travel to other operational locations when required
Back of House Manager in Stratford-upon-Avon employer: Delaware North at London Stadium - Queen Elizabeth Olympic Park
Delaware North UK is an exceptional employer, offering a dynamic work environment at the iconic London Stadium in Stratford. With a strong focus on employee growth and development, we provide opportunities for advancement while fostering a collaborative and inclusive culture. Our commitment to high-quality service and guest experiences ensures that you will be part of a team that values excellence and innovation in the catering industry.
Contact Details:
Delaware North at London Stadium - Queen Elizabeth Olympic Park Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Back of House Manager in Stratford-upon-Avon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Delaware North at London Stadium - Queen Elizabeth Olympic Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Delaware North at London Stadium - Queen Elizabeth Olympic Park
Don't be shy about reaching out to Delaware North at London Stadium - Queen Elizabeth Olympic Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Back of House Manager in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Delaware North at London Stadium - Queen Elizabeth Olympic Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Delaware North at London Stadium - Queen Elizabeth Olympic Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
