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- Tasks: Support hospitality operations and elevate guest experiences at the iconic Emirates Stadium.
- Company: Join Delaware North UK, a leader in hospitality at major events.
- Benefits: Competitive pay, flexible hours, free meals, and dynamic work environment.
- Why this job: Be part of an electric atmosphere and make lasting memories for guests.
- Qualifications: 2+ years in hospitality with strong customer service and communication skills.
- Other info: Experience major sporting events and concerts while growing your career.
The predicted salary is between 28000 - 42000 £ per year.
The opportunity Delaware North UK is hiring a full-time Assistant Hospitality Manager to join our team at the iconic Emirates Stadium in Islington, London. When you share our vision and drive the buzz of the stadium, there are always opportunities to thrive. As an Assistant Food and Beverage Manager, you will be supporting the leadership team, ensuring the delivery of efficient, quality, and cost-effective hospitality operations for guest service excellence.
Pay: The expected pay for this role is £35,000 per annum.
What we offer: At Delaware North UK, you'll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us.
- Competitive weekly pay
- Flexible hours, choosing part‐time shifts that suit your lifestyle
- Free meal every working day
- Experience in a dynamic workplace hosting major sporting events and concerts
What will you do?
- Support hospitality services using business efficiency tools, organisational skills, and resources to deliver timely and quality service to guests
- Support the hiring, onboarding, training, booking, and development of team members to deliver a culture of high-performance
- Elevate the guest experience, delivering top-tier service and satisfaction through clear and positive communication, and building strong relationships with senior leaders
- Monitor finance, payroll, and purchasing procedures to align with Delaware North procedures for accurate post‐event reporting
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence
More about you:
- 2+ years' operational experience in hospitality environments, with managerial and 5 – 6* fine dining experience as beneficial; no degree required
- Skills in customer service, verbal and written communication, self‐motivation, and IT literacy
- Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments
Assistant Hospitality Manager in London employer: Delaware North at Emirates Stadium
Contact Detail:
Delaware North at Emirates Stadium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hospitality Manager in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Delaware North UK. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in hospitality and how you can elevate guest experiences at the Emirates Stadium.
✨Tip Number 3
Dress to impress! Make sure you look sharp for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent Delaware North UK in style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Hospitality Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love creating amazing guest experiences, so share any relevant stories or examples that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Assistant Hospitality Manager role. Highlight your experience in hospitality and any leadership roles you've had. We’re looking for specific skills that match our needs, so don’t be shy about showcasing them!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Delaware North UK.
How to prepare for a job interview at Delaware North at Emirates Stadium
✨Know Your Venue
Before the interview, do some research on the Emirates Stadium and Delaware North UK. Familiarise yourself with their hospitality services, recent events, and any unique features of the venue. This will show your genuine interest and help you connect your experience to their operations.
✨Showcase Your Leadership Skills
As an Assistant Hospitality Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or improved guest satisfaction. Highlight your ability to motivate others and create a positive work environment.
✨Understand the Guest Experience
Delaware North UK values excellent guest experiences. Think about how you can elevate service quality and share specific strategies you've implemented in previous roles. Be ready to discuss how you would handle challenging situations to ensure guest satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you determine if this is the right fit for you.
