Concessions Manager – Emirates Stadium
Concessions Manager – Emirates Stadium

Concessions Manager – Emirates Stadium

Full-Time No home office possible
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At a Glance

  • Tasks: Lead and train teams to deliver exceptional guest service at Emirates Stadium.
  • Company: Join Delaware North UK, a leader in hospitality at iconic venues.
  • Benefits: Competitive pay, flexible hours, and experience in a dynamic environment.
  • Why this job: Be part of thrilling events and shape unforgettable experiences for guests.
  • Qualifications: Experience in managing hospitality teams and knowledge of the food industry.
  • Other info: Work in an exciting atmosphere with opportunities for growth and development.

The Opportunity

Delaware North UK is hiring casual Concessions Managers at Emirates Stadium in London. In this electric environment, there are always chances to succeed; you will be managing team members from a range of kiosks, ensuring exceptional guest service. Your passion and attention to quality service will shape dedication across dynamic and diverse teams and be the driving force behind smooth and quality experiences for our guests.

At this incredible location, there is never a dull day at the office, so if you are the quick thinking, strong, composed leader we are looking for, and share our vision for operational excellence, join our valued team at this incredible hub of English sport and entertainment; apply today.

Pay

The expected pay for this role is £18.40.

What We Offer

At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet.

As our team member, you’ll receive:

  • Competitive weekly pay
  • Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
  • Experience in a dynamic workplace hosting major international sporting events and concerts

Help us delight the world by applying today.

What Will You Do?

  • Manage, lead, and train dedicated and proud frontline teams, promoting quality goods and elevating exceptional service excellence
  • Prompt and appropriate handling of guest feedback
  • Deliver informative and engaging briefs to all team members within your service area before each event
  • Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

More About You

  • Experience managing and leading large hospitality teams within hospitality or events
  • Knowledge of the Food Beverage industry, preferably within hospitality and catering environment

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Concessions Manager – Emirates Stadium employer: Delaware North at Emirates Stadium

Delaware North UK is an exceptional employer, offering a vibrant work culture at the iconic Emirates Stadium in London, where every day brings new opportunities to excel. With competitive pay, flexible hours, and a commitment to employee growth, you will thrive in a dynamic environment that celebrates talent and hard work while delivering outstanding guest experiences. Join us to be part of a passionate team dedicated to shaping the future of hospitality in one of the UK's premier sporting venues.
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Contact Detail:

Delaware North at Emirates Stadium Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concessions Manager – Emirates Stadium

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at venues like Emirates Stadium. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've successfully managed teams in high-pressure situations. This will demonstrate that you're the composed leader they need.

Tip Number 3

Be proactive and visit the venue! If possible, pop by Emirates Stadium during an event. Chat with staff, get a feel for the environment, and express your interest in joining the team. It shows initiative and enthusiasm!

Tip Number 4

Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed, and you’ll be one step closer to landing that Concessions Manager role with us.

We think you need these skills to ace Concessions Manager – Emirates Stadium

Team Management
Guest Service Excellence
Leadership Skills
Training and Development
Communication Skills
Health and Safety Compliance
Food Hygiene Knowledge
Event Management
Problem-Solving Skills
Knowledge of Licensing Laws
Attention to Detail
Adaptability
Operational Excellence

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about managing teams and delivering exceptional guest service at Emirates Stadium.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality and team management. We love seeing how your background aligns with our vision for operational excellence!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!

Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Delaware North UK.

How to prepare for a job interview at Delaware North at Emirates Stadium

Know Your Venue

Familiarise yourself with Emirates Stadium and its unique atmosphere. Understand the types of events held there and how concessions play a role in enhancing guest experiences. This knowledge will show your genuine interest and help you connect with the interviewers.

Showcase Leadership Skills

Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to train and motivate staff, as well as how you handle guest feedback. This is crucial for a Concessions Manager role, so be ready to discuss your leadership style.

Emphasise Customer Service

Delaware North UK values exceptional guest service, so come armed with stories that demonstrate your commitment to quality service. Discuss how you've gone above and beyond to ensure customer satisfaction in previous roles, especially in hospitality or events.

Understand Compliance and Standards

Brush up on health and safety regulations, food hygiene, and licensing laws relevant to the hospitality industry. Being knowledgeable about these standards will not only impress your interviewers but also show that you're serious about maintaining operational excellence.

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