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- Tasks: Support hospitality operations and elevate guest experiences at the iconic Emirates Stadium.
- Company: Join Delaware North UK, a leader in hospitality at major events.
- Benefits: Competitive pay, flexible hours, free meals, and dynamic work environment.
- Why this job: Be part of an electric atmosphere and make lasting memories for guests.
- Qualifications: 2+ years in hospitality with strong customer service and communication skills.
- Other info: Experience major sporting events and concerts while growing your career.
The predicted salary is between 28000 - 42000 £ per year.
The opportunity Delaware North UK is hiring a full-time Assistant Hospitality Manager to join our team at the iconic Emirates Stadium in Islington, London. When you share our vision and drive the buzz of the stadium, there are always opportunities to thrive. As an Assistant Food and Beverage Manager, you will be supporting the leadership team, ensuring the delivery of efficient, quality, and cost-effective hospitality operations for guest service excellence.
Here, we make fans with our guests every day, so if you are the Assistant Hospitality Manager we are looking for, ready to confidently lead dedicated team members and share your passion for excellent guest experiences, join our valued team in this electric atmosphere. Apply now and kick off your new career with us.
Pay
The expected pay for this role is £35,000 per annum.
What we offer
- Competitive weekly pay
- Flexible hours, choosing part‑time shifts that suit your lifestyle
- Free meal every working day
- Experience in a dynamic workplace hosting major sporting events and concerts, including Arsenal FC in Premier League football, Arsenal Women’s FC in Women’s Super League and cup competitions, music performances from Boyzone, and more in 2026.
Help us delight the world by applying today.
What will you do?
- Support hospitality services using business efficiency tools, organisational skills, and resources to deliver timely and quality service to guests.
- Support the hiring, onboarding, training, booking, and development of team members to deliver a culture of high-performance.
- Elevate the guest experience, delivering top-tier service and satisfaction through clear and positive communication, and building strong relationships with senior leaders.
- Monitor finance, payroll, and purchasing procedures to align with Delaware North procedures for accurate post‑event reporting.
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence.
More about you
- 2+ years’ operational experience in hospitality environments, with managerial and 5 – 6* fine dining experience as beneficial; no degree required.
- Skills in customer service, verbal and written communication, self‑motivation, and IT literacy.
- Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments.
Assistant Hospitality Manager employer: Delaware North at Emirates Stadium
Contact Detail:
Delaware North at Emirates Stadium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hospitality Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at venues like Emirates Stadium. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experiences shine through. Share stories that highlight your skills and how you’ve made a difference in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to Delaware North UK and express your interest in the Assistant Hospitality Manager role. A little initiative can go a long way!
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you handle challenges and keep the team motivated during busy events. It shows you’re the right fit for the fast-paced environment.
We think you need these skills to ace Assistant Hospitality Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love creating amazing guest experiences, so share any relevant stories or examples that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Assistant Hospitality Manager role. Highlight your operational experience and any managerial roles you've had in hospitality. We’re looking for specific skills that match our needs, so don’t be shy about showcasing them!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team at Emirates Stadium.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Delaware North UK!
How to prepare for a job interview at Delaware North at Emirates Stadium
✨Know Your Venue
Before the interview, do some research on the Emirates Stadium and Delaware North UK. Familiarise yourself with their hospitality services, recent events, and any unique features that set them apart. This will show your genuine interest and help you connect your experience to their operations.
✨Showcase Your Leadership Skills
As an Assistant Hospitality Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop staff. Highlight any specific instances where your leadership made a positive impact on guest experiences.
✨Emphasise Guest Experience
Delaware North UK values excellent guest service. Be ready to discuss your approach to enhancing guest experiences. Share stories that demonstrate your commitment to customer satisfaction and how you've handled challenging situations to ensure guests leave happy.
✨Understand Financial Procedures
Since the role involves monitoring finance and purchasing procedures, brush up on your knowledge of these areas. Be prepared to discuss how you've managed budgets or improved financial efficiency in previous roles, as this will show you're ready to handle the operational side of the job.