-
Client Management:
-
Act as the main point of contact for wedding couples and event clients from initial inquiry through to the day of the event.
-
Conduct site visits, consultations, and planning meetings with clients to understand their vision and requirements.
-
Provide expert advice and guidance to clients on event logistics, vendor selection, and design options.
-
Event Planning and Coordination:
-
Develop detailed event plans, including timelines, floor plans, and vendor coordination.
-
Work closely with clients to curate personalised and memorable experiences tailored to their preferences and budget.
-
Liaise with external suppliers, including florists, caterers, photographers, and entertainment providers, ensuring all elements align with the client’s vision.
-
Coordinate with the operations team to ensure smooth setup, execution, and breakdown of events.
-
Catering
o Organise party reservations for the restaurants, answering calls and emails in a efficient timescale
-
Manage catering and seasonal lead events and experiences including (but not limited to), seasonal afternoon teas, princess parties, Christmas parties
-
Be an extension of the front of house team to ensure experiences are delivered to the standards expected of the organisation.
-
Sales and Marketing:
-
Proactively generate leads and convert inquiries into bookings.
-
Assist the marketing team to promote Delapré Abbey as a wedding and events venue.
-
Attend wedding fairs, exhibitions, and networking events to represent and promote the venue.
-
Maintain accurate records of inquiries, bookings, and client communications.
-
Event Day Management:
-
Oversee the execution of events, ensuring all details are meticulously managed and that the client’s expectations are exceeded.
-
Troubleshoot any issues that arise on the day, providing quick and effective solutions.
-
Ensure that all health and safety regulations are followed during events.
-
Organise staff and volunteer rotas and briefings for events in line with business activities.
-
Financial Management:
-
Provide accurate quotes for clients. Keep up to date with trends and competitor benchmarking to ensure quotes are in line with industry practice.
-
Work with the finance team to process payments, manage invoicing, and ensure all financial aspects of the event are handled accurately.
-
Post-Event Follow-Up:
-
Conduct post-event debriefs with clients to gather feedback and identify areas for improvement.
-
Maintain ongoing relationships with past clients to encourage repeat business and referrals.
-
Experience: Minimum 2-3 years of experience in events, with a strong emphasis on weddings and corporate events.
-
Skills:
-
Exceptional organisational skills and attention to detail.
-
Strong interpersonal and communication skills, with the ability to build relationships with a wide range of stakeholders.
-
Ability to manage multiple events simultaneously in a fast-paced environment.
-
Creative problem-solving abilities and a customer-focused approach.
-
Strong sales acumen with a track record of meeting and exceeding targets.
-
Personal Attributes: A passion for events and a commitment to delivering outstanding service. Flexibility to work evenings, weekends, and holidays as required by the event schedule., * Event Management: 2 years (required)
£24,000 – £25,000 a year – Permanent, Full-time,
-
Company events
-
Discounted or free food
-
Employee discount
-
Free parking
-
On-site parking, * The role will require flexibility, including evenings and weekends, depending on the schedule of events.
-
This position may involve physical activities such as setting up and taking down event equipment and materials.
Why Work at Delapré Abbey: Join a dynamic team at one of Northampton’s most iconic venues. Delapré Abbey offers a unique and inspiring environment where history meets contemporary event planning. Be part of creating unforgettable experiences in a setting that blends heritage with modern-day elegance.
Job Types: Full-time, Permanent
Pay: £24,000.00-£25,000.00 per year
Benefits:
-
Company events
-
Discounted or free food
-
Employee discount
-
Free parking
-
On-site parking
Contact Detail:
Delapre Abbey Recruiting Team