Sales Manager

Opening in late 2026, Delano London brings the spirit and celebrated heritage of the iconic Delano Miami Beach to London, reimagined for a new generation.

Set overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, Lana Lusa, the legendary Rose Bar and Rose Lounge, alongside The Source wellness offering.

Delano is a place where personality, creativity and genuine connection come together.

We value curiosity, individuality and a sense of fun, creating an environment where our people can be themselves while delivering thoughtful, intuitive and genuinely warm hospitality.

Delano London is part of Ennismore, a global collective of entrepreneurial, founder-built brands rooted in creativity, culture and community, and a joint venture with Accor.

Joining Delano London means being part of something from the very beginning.

It is an opportunity to help shape the next chapter of an iconic brand, work alongside an ambitious and creative team and play a part in creating a hotel that feels distinctly Delano from day one.

Job Description

We’re looking for a commercially driven and naturally curious Sales Manager to join Delano London, with a strong focus on local, corporate, leisure, group, F&B and events business.

This is a relationship-led role for someone who enjoys being out in the market, building connections and turning opportunities into revenue.

You’ll develop new business, grow existing relationships and create partnerships across London’s corporate, lifestyle, entertainment and creative communities.

You’ll be joining Delano London at the beginning of an exciting new chapter, with the opportunity to help establish our presence in the London market, build our local community and shape the relationships that will bring the hotel to life.

• What you’ll do
• Develop new business across local, corporate, leisure, group, F&B and events, with a clear focus on revenue generation.
• Build and manage relationships with local businesses, corporate accounts, event organisers, agencies and relevant lifestyle, entertainment and creative contacts.
• Proactively identify new opportunities and turn relationships, referrals and market knowledge into business for the hotel.
• Support the development of group and event business, from initial enquiry through to conversion and handover.
• Drive awareness and demand for Lana Lusa, Rose Bar, Rose Lounge and the wider hotel experience through relevant local and commercial relationships.
• Represent Delano London at client events, trade shows, networking opportunities and industry activations.
• Work closely with Sales, Revenue, Marketing, PR, F&B and Operations to maximise opportunities across the hotel.
• Maintain an active sales pipeline, with clear account plans, measurable activity and consistent follow-up.
• Stay close to the London market, identifying new businesses, trends, partnerships and opportunities that could benefit Delano London.
• Bring the Delano personality to every interaction, creating relationships that feel genuine, memorable and distinctly Delano.
• What success looks like
• You build a strong network of relevant local and commercial relationships that generates business for Delano London.
• You consistently create new opportunities and convert them into quality revenue across rooms, F&B and events.
• You help establish Delano London as a new and relevant name within London’s business, lifestyle and creative communities.
• You build relationships that extend beyond individual bookings and develop into repeat business, referrals and partnerships.
• You are visible and active in the market, becoming a familiar and trusted face for Delano London.
• You work collaboratively, take ownership and bring energy and ideas to the wider team.
• You are proactive, curious and commercially minded, with the confidence to open doors and make things happen.
• You balance commercial drive with genuine relationship-building, always understanding that the right business matters as much as the volume.

Qualifications

• 2–4 years’ experience in hotel sales, ideally within luxury hospitality, lifestyle, F&B, events, entertainment or a related environment.
• A good understanding of the London market, with an existing network of relevant local businesses, event organisers, agencies or lifestyle contacts.
• A proven ability to develop new business, build relationships and turn opportunities into revenue.
• Commercially minded and confident in identifying opportunities, making connections and following through.
• Naturally personable and engaging, with strong emotional intelligence and an instinct for building genuine relationships.
• Curious and proactive, with the confidence to get out into the market, open new doors and make things happen.
• Well organised, with strong attention to detail and the ability to manage multiple opportunities and priorities.
• Comfortable using CRM and hotel systems; Salesforce and Opera experience would be an advantage.
• Willing to travel locally and attend client events, trade shows, networking opportunities and industry activations as required.
• Excellent written and verbal English, with a natural and confident communication style.
• Most importantly, someone who brings personality, energy, kindness and a sense of fun to the way they work.
• Additional Information

Be part of the team bringing an iconic brand into its next chapter.

At Delano London, personality counts, ideas are welcomed and everyone plays a part in creating something memorable.

We work hard, make it fun and look out for one another, with opportunities to learn, grow and build meaningful relationships across Delano, Ennismore and Accor.

Alongside a supportive and creative team culture, you’ll have access to a range of colleague benefits, hotel stays and experiences across the wider group, and the opportunity to work within a global community of distinctive lifestyle and hospitality brands.

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