At a Glance
- Tasks: Lead the Front Office team to create unforgettable guest experiences in a luxury setting.
- Company: Join the iconic Delano brand as it launches in London.
- Benefits: Competitive salary, training opportunities, and a vibrant work environment.
- Other info: Opportunity for career growth in a prestigious brand.
- Why this job: Be part of an exciting new luxury hotel and shape its guest experience.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
Delano London is set to open in late 2026, bringing iconic Delano hospitality to the heart of London.
The Front Office Manager will oversee the daily operations of Front Office and Concierge, ensuring seamless guest experiences and brand-aligned service.
With a focus on training, leadership, and collaboration across departments, you will drive revenue and guest satisfaction while upholding Delano standards within a luxury lifestyle environment.
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Front Office Leader – Luxury London Brand Launch employer: Delano
Delano London is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. With a focus on employee growth, you will have access to unique opportunities in the luxury leisure and entertainment sectors, all while being part of a dynamic team in one of the world's most iconic cities. The company values meaningful relationships and provides a supportive environment for you to excel in your role as a Senior Sales Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Leader – Luxury London Brand Launch
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Delano. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Delano
Don't be shy about reaching out to Delano directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Office Leader – Luxury London Brand Launch
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Delano and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Delano
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
