At a Glance
- Tasks: Lead the launch of Lana Lusa, delivering exceptional dining experiences.
- Company: Join Delano London, a vibrant new hotel with a rich heritage.
- Benefits: Exciting career growth, hotel stays, and a creative team culture.
- Other info: Be part of a supportive team that values creativity and individuality.
- Why this job: Shape the future of an iconic brand and make your mark in hospitality.
- Qualifications: Experience in luxury dining and a passion for guest service.
The predicted salary is between 29412 - 35948 £ per year.
- Company Description
- Opening in late 2026,
Delano London brings the spirit and celebrated heritage of the iconic Delano Miami Beach to London, reimagined for a new generation.
Set overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, Lana Lusa, the legendary Rose Bar and Rose Lounge, alongside The Source wellness offering.
Delano is a place where personality, creativity and genuine connection come together.
We value curiosity, individuality and a sense of fun, creating an environment where our people can be themselves while delivering thoughtful, intuitive and genuinely warm hospitality.
Delano London is part of
Ennismore , a global collective of entrepreneurial, founder-built brands rooted in creativity, culture and community, and a joint venture with Accor.
Joining Delano London means being part of something from the very beginning.
It is an opportunity to help shape the next chapter of an iconic brand, work alongside an ambitious and creative team and play a part in creating a hotel that feels distinctly Delano from day one.
Job Description
We are seeking an exceptional
Assistant Restaurant Manager to join the pre-opening team of Delano London.
Reporting to the Restaurant Manager, you'll play a key role in launching and running Lana Lusa, our all-day restaurant, while supporting the wider Food & Beverage operation.
You'll be highly visible on the floor, helping the team deliver warm, intuitive service from breakfast through dinner.
What you'll do...
- Support the Restaurant Manager in the day-to-day operation of Lana Lusa across breakfast, lunch and dinner.
- Lead shifts from the floor, coordinating sections, pacing and team deployment while keeping the guest experience at the centre of every decision.
- Act as a confident host and ensure the Lana Lusa guest journey feels personal, polished and unmistakably Delano.
- Coach and develop the team in real time, reinforcing service standards, menu knowledge, confidence and genuine hospitality.
- Support recruitment, onboarding and training of the opening team and help turn SOPs and training plans into practical service behaviours.
- Work closely with Culinary on service flow, menu knowledge, allergies, pacing and communication between front and back of house.
- Manage reservations, walk-ins, table allocation and guest requests in partnership with the reception team.
- Support rotas, daily briefings, opening and closing procedures, cash handling and operational administration.
- Monitor average spend, labour productivity, guest feedback and other operating indicators, identifying opportunities to improve performance.
- Coordinate with Rose Bar, Room Service and Private Dining to create a seamless experience across the hotel.
- Handle complaints and service recovery confidently and escalate appropriately when required.
- Support VIP dining, events and hotel activations and step across outlets when needed as part of the wider Food & Beverage team.
Qualifications
What we're looking for...
- You have strong restaurant supervisory or assistant management experience within a luxury hotel, premium restaurant or high-quality lifestyle operation.
- Previous pre-opening experience would be a real plus and you are comfortable helping build a team and operation from the ground up.
- You are a natural host with excellent floor presence and a strong understanding of the guest journey.
- You are confident leading a team through busy services and can balance structure, pace and attention to detail.
- You have good commercial awareness and understand labour, average spend, productivity and operational controls.
- You communicate clearly with Culinary and other hotel teams and solve problems calmly and quickly.
- You are comfortable with POS, reservations and rota systems.
- You are flexible to work breakfast, evenings, weekends and key hospitality moments.
What's in it for you...
- The opportunity to launch Delano London and help shape the Food & Beverage experience from day one, with real influence over the culture and service style.
- Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and help create venues that can become both neighbourhood favourites and destinations in their own right, in an environment that is creative and rewarding.
- Become part of a team that's passionate about creating great hospitality experiences, bringing together design, dining, nightlife and culture in a distinctly Delano way.
- Plenty of opportunity for development as the hotel and the wider brand continue to grow.
- Additional Information
Why Delano London?
Be part of the team bringing an iconic brand into its next chapter.
At Delano London, personality counts, ideas are welcomed and everyone plays a part in creating something memorable.
We work hard, make it fun and look out for one another, with opportunities to learn, grow and build meaningful relationships across Delano, Ennismore and Accor.
Alongside a supportive and creative team culture, you’ll have access to a range of colleague benefits, hotel stays and experiences across the wider group, and the opportunity to work within a global community of distinctive lifestyle and hospitality brands.
Assistant Restaurant Manager in London employer: Delano
Delano London is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. With a focus on employee growth, you will have access to unique opportunities in the luxury leisure and entertainment sectors, all while being part of a dynamic team in one of the world's most iconic cities. The company values meaningful relationships and provides a supportive environment for you to excel in your role as a Senior Sales Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Delano. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Delano
Don't be shy about reaching out to Delano directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Delano and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Delano
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
