Delano London is opening in late 2026 and seeks a Reservations Agent to handle room reservations and inquiries with guest-centric service. You will maximize room revenue through upselling, ensure accurate processing in the PMS, and maintain brand standards while coordinating with Front Office, Revenue Management, Sales and housekeeping.
This role offers a pathway to shape a landmark brand in London. You will manage inquiries via phone, email, website and travel agency channels, prepare reports,
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Guest Reservations Specialist – Luxury Hotel employer: Delano
Delano London is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. With a focus on employee growth, you will have access to unique opportunities in the luxury leisure and entertainment sectors, all while being part of a dynamic team in one of the world's most iconic cities. The company values meaningful relationships and provides a supportive environment for you to excel in your role as a Senior Sales Manager.
