Delano London is opening late 2026 and seeks a Reservations Agent to manage room reservations with guest-focused service. The role involves handling inquiries via multiple channels, processing bookings, and maximizing revenue through upselling while maintaining brand standards.
You will coordinate with Front Office, Revenue Management, Sales and housekeeping, ensuring accurate data in the PMS and providing detailed information on rooms and hotel facilities.
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Reservations Specialist β Luxury Hotel Brand in London employer: Delano Hotels
Delano London offers an exceptional opportunity for the F&B Cost Controller to be part of a pre-opening team that is set to redefine luxury hospitality in the heart of London. With a commitment to innovation and employee development, the company fosters a collaborative work culture where your contributions directly impact the success of a visionary brand. Enjoy competitive compensation, a creative environment, and the chance to grow within a fast-expanding international group dedicated to delivering outstanding hospitality experiences.