Delano London is seeking an organised and proactive Membership Operations Manager to lead the day-to-day delivery of the Members Club. You will ensure seamless onboarding, accurate administration and exceptional hospitality for members using hotel and club facilities.
You will oversee CRM systems, payments, and member data while reporting to the Director of Membership, shaping the member experience from day one and collaborating with hotel operations, Finance, IT and Brand teams.
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Membership Operations Lead – London Launch employer: Delano Hotels
Delano London offers an exceptional opportunity for the F&B Cost Controller to be part of a pre-opening team that is set to redefine luxury hospitality in the heart of London. With a commitment to innovation and employee development, the company fosters a collaborative work culture where your contributions directly impact the success of a visionary brand. Enjoy competitive compensation, a creative environment, and the chance to grow within a fast-expanding international group dedicated to delivering outstanding hospitality experiences.
