Senior CRM Architect (Dynamics)

Role: Senior CRM Architect (D365 / Power Platform)

Location: Open, Hybrid or Remote, UK

We’re looking for a critical thinker, someone with influence that thrives in bridging the gap between the business and digital & data capabilities, for this role, specifically the D365 and Power Platform eco‑system.

As an Architecture SME, this role will exploit D365 capabilities, and build end‑to‑end roadmaps aligned with organisation objectives. A varied role, that will encompass D365, Power Platform, Co‑Pilot, SharePoint, MDM, Customer Data and much more.

You’ll be joining one of the UK’s most prestigious, enterprise FSI organisations that have also been recognised as a Great Place to Work.

This role will be a key influencer and will join a significant multi‑million £ programme.

Areas of the role:

• Architecture ownership across Dynamics 365, and associated Power Platform capabilities (Road mapping, Strategy, Governance, Horizon Scanning)
• Responsible for shaping the Technical roadmap, and ensuring alignment between the organisational objectives
• Stakeholder influence – working with exec level
• Technical Design Authority for D365
• Broad coverage including MDM, and Customer Data
• Further leveraging AI, Co‑Pilot and SharePoint

Who this will suit:

• A Technical, or Senior D365 Architect that has come from a technical D365 route
• Someone with experience building fit for purpose HLD’s and Roadmaps for a recognised brand
• Solid leadership stakeholder management experience
• Track record of delivering Dynamics CRM Solutions

Please contact Delaney and Bourton for further information