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- Tasks: Drive account growth by building relationships with C-suite executives and identifying new opportunities.
- Company: Join a respected tech consultancy focused on software development and digital transformation.
- Benefits: Enjoy remote work flexibility and the chance to travel as needed.
- Why this job: Be part of a growing company that values customer satisfaction and innovation in tech.
- Qualifications: Experience managing high-value accounts and creating growth strategies is essential.
- Other info: This role can be based anywhere in the UK, offering great location flexibility.
The predicted salary is between 48000 - 84000 £ per year.
Location: Remote, travel where needed
This role is purely focused on Account Growth and success. It won’t be targeting new logos. This role will be working closely with CTOs/CIOs/CDOs and become a trusted partner, to help support their digital transformation. A hugely well-respected, well-established Tech consultancy who provide several services largely relating to Software Development, Web and Digital across several enterprise brands. Having sustained continued growth over the last decade, the business is now well primed to look at almost doubling their growth over the next couple of years.
As an Account Director, you’ll work strategically to understand your current customers' challenges and help to identify opportunities for business growth. This will suit someone who’s used to owning the relationships with 1 or 2 large Accounts. You’ll be used to working with cross-functional teams largely made up of developers, business analysts, project managers, testers and more. The role's success will be identified by customer happiness and new initiatives within your customer portfolio.
Key focuses will include:
- Acting as a trusted advisor within your customer portfolio (largely working with C-suite) to ensure the business is delivering value, and to maximise opportunities for business growth within accounts
- Penetrate and expand within your customer accounts, building relationships through introductions
- Constantly evolving with the customer, and seeking opportunities for growth
- Creating, owning and running customer growth plans, opportunities and sales processes
What we are looking for:
- Someone who has experience building relationships and creating opportunities within accounts – we’re after someone that creates account growth plans, and can help to unlock opportunity
- We need someone that’s managed between 1-3 high value customers
- A trusted partner, and someone who ensures customer satisfaction
- Someone that has experience working for either a Tech business that offers a solution, or a consultancy that delivers a service-based offering to enterprise customers
Role can be based anywhere in the UK, including Leeds, Newcastle, Manchester, Liverpool, Nottingham, Birmingham, York, Derby, Coventry, Hull.
Account Director (Software / IT Services) employer: Delaney & Bourton
Contact Detail:
Delaney & Bourton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director (Software / IT Services)
✨Tip Number 1
Familiarise yourself with the latest trends in digital transformation and how they impact enterprise clients. This knowledge will help you engage meaningfully with CTOs, CIOs, and CDOs during discussions.
✨Tip Number 2
Network within the tech consultancy space to build relationships with professionals who have experience in account management. Attend industry events or webinars to connect with potential colleagues and mentors.
✨Tip Number 3
Prepare to discuss specific strategies you've used in the past to grow accounts. Be ready to share examples of how you've successfully identified opportunities and built strong relationships with high-value customers.
✨Tip Number 4
Research the company’s existing client portfolio and understand their services. Tailor your approach to demonstrate how your experience aligns with their goals for account growth and customer satisfaction.
We think you need these skills to ace Account Director (Software / IT Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, particularly with high-value customers. Emphasise your ability to build relationships and create growth plans, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the company's focus on account growth and customer satisfaction. Share specific examples of how you've successfully managed accounts and contributed to business growth in previous roles.
Showcase Relevant Experience: When detailing your work history, focus on your experience in the tech or consultancy sectors. Highlight any roles where you worked closely with C-suite executives and contributed to digital transformation initiatives.
Highlight Soft Skills: Since this role requires building trust and maintaining strong relationships, be sure to mention your interpersonal skills. Discuss how you approach collaboration with cross-functional teams and your strategies for ensuring customer happiness.
How to prepare for a job interview at Delaney & Bourton
✨Understand the Role's Focus
Make sure you grasp that this position is all about account growth and not acquiring new clients. Be prepared to discuss how you've successfully managed existing relationships and driven growth in previous roles.
✨Showcase Your Relationship-Building Skills
Since you'll be working closely with C-suite executives, highlight your experience in building trust and rapport with high-level stakeholders. Share specific examples of how you've nurtured these relationships to achieve business objectives.
✨Demonstrate Strategic Thinking
Prepare to discuss your approach to creating and executing customer growth plans. Think about how you've identified opportunities for expansion within accounts and how you can apply that knowledge to this role.
✨Highlight Your Cross-Functional Collaboration
This role involves working with various teams, so be ready to talk about your experience collaborating with developers, analysts, and project managers. Provide examples of how teamwork has led to successful outcomes in your past roles.
