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- Tasks: Drive account growth by building relationships with C-suite executives and identifying new opportunities.
- Company: Join a respected tech consultancy focused on software development and digital transformation.
- Benefits: Enjoy remote work flexibility and the chance to travel as needed for client meetings.
- Why this job: Be a trusted advisor, making a real impact on customer success and business growth.
- Qualifications: Experience managing high-value accounts and creating growth plans is essential.
- Other info: This role is open to candidates across the UK, offering a dynamic and collaborative work environment.
The predicted salary is between 43200 - 72000 £ per year.
Role: Enterprise Account Director (Software)
Location: Remote, travel where needed
Business: This role is purely focused on Account Growth and success. It won’t be targeting new logos. This role will be working closely with CTO's/CIO's/CDO's and become a trusted partner, to help support their digital transformation. A hugely well-respected, well-established Tech consultancy who provide several services largely relating to Software Development, Web and Digital across several enterprise brands. Having sustained continued growth over the last decade, the business is now well primed to look at almost doubling their growth over the next couple of years.
Role: As an Account Director, you’ll work strategically to understand their current customers challenges and help to identify opportunities for business growth. This will suit someone who’s used to owning the relationships with 1 or 2 large Accounts. You’ll be used to working with cross-functional teams largely made up of developers, business analysts, project managers, testers and more. The roles success will be identified by customer happiness and new initiatives within your customer portfolio.
Key focuses will include:
- Acting as a trusted advisor within your customer portfolio (largely working with C-suite) to ensure the business is delivering value, and to maximise opportunities for business growth within accounts.
- Penetrate and expand within your customer accounts, building relationships through introductions.
- Constantly evolving with the customer, and seeking opportunities for growth.
- Creating, owning and running customer growth plans, opportunities and sales processes.
What we are looking for:
- Someone who has experience building relationships and creating opportunities within accounts – we’re after someone that creates account growth plans, and can help to unlock opportunity.
- We need someone that’s managed between 1-3 high value customers.
- A trusted partner, and someone who ensures customer satisfaction.
- Someone that has experience working for either a Tech business that offers a solution, or a consultancy that delivers a service-based offering to enterprise customers.
Role can be based anywhere in the UK, including Leeds, Newcastle, Manchester, Liverpool, Nottingham, Birmingham, York, Derby, Coventry, Hull.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Information Services
Account Director (Software / IT Services) employer: Delaney & Bourton
Contact Detail:
Delaney & Bourton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director (Software / IT Services)
✨Tip Number 1
Familiarise yourself with the latest trends in digital transformation and software development. This knowledge will help you engage meaningfully with CTOs, CIOs, and CDOs, showcasing your understanding of their challenges and how you can support their growth.
✨Tip Number 2
Network strategically within the tech industry. Attend relevant conferences, webinars, or local meetups to connect with professionals who may have insights into the company or role. Building these relationships can provide valuable information and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed high-value accounts in the past. Highlight your ability to create account growth plans and demonstrate how you've maximised customer satisfaction and business opportunities.
✨Tip Number 4
Research the company thoroughly, including its services, client base, and recent projects. Understanding their business model and success stories will allow you to tailor your approach and show how you can contribute to their continued growth.
We think you need these skills to ace Account Director (Software / IT Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly with high-value customers. Emphasise your ability to build relationships and create growth plans, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, address how your previous experiences align with the responsibilities of the Account Director role. Mention specific examples of how you've successfully managed accounts and contributed to customer satisfaction.
Showcase Your Understanding of Digital Transformation: Demonstrate your knowledge of digital transformation and how it impacts businesses. This will show that you understand the challenges CTOs/CIOs/CDOs face and can position yourself as a trusted advisor.
Highlight Cross-Functional Collaboration: Mention any experience working with cross-functional teams, such as developers and project managers. This is crucial for the role, so provide examples of how you've successfully collaborated to achieve account growth.
How to prepare for a job interview at Delaney & Bourton
✨Understand the Business Landscape
Before your interview, research the company’s position in the tech consultancy market. Familiarise yourself with their services and recent projects, especially those related to software development and digital transformation. This knowledge will help you speak confidently about how you can contribute to their growth.
✨Showcase Relationship Management Skills
Be prepared to discuss your experience managing high-value accounts. Highlight specific examples where you've successfully built relationships with C-suite executives and how those relationships led to business growth. This will demonstrate your ability to act as a trusted advisor.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and strategic thinking. Prepare scenarios where you've identified opportunities for account growth or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Your Collaborative Approach
Since the role involves working with cross-functional teams, be ready to discuss how you collaborate with developers, project managers, and other stakeholders. Share examples of how your teamwork has led to successful project outcomes and satisfied customers.
