At a Glance
- Tasks: Drive business growth by identifying new opportunities and building customer relationships.
- Company: Dynamic freight forwarding company in Southampton with a focus on innovation.
- Benefits: Competitive salary, bonus scheme, generous holiday, and health benefits.
- Other info: Collaborative environment with excellent career progression and support.
- Why this job: Join a proactive team and make a real impact in logistics and eCommerce.
- Qualifications: Experience in freight forwarding or logistics with strong sales skills.
Do you have experience in freight forwarding sales, logistics solutions, or eCommerce fulfilment? Are you commercially driven, highly organised and motivated by identifying new business opportunities, developing customer relationships and converting tailored logistics solutions into long-term commercial partnerships?
We are looking for a proactive and customer-focused Business Development Manager to join our Freight Forwarding and eCommerce Logistics team. This role will play a key part in driving business growth across freight forwarding, customs, fulfilment, and warehousing services by developing new sales opportunities, managing customer relationships, and supporting long-term commercial success.
Working closely with Operations, Client Services, and the wider commercial team, you will help deliver tailored logistics solutions across air, sea, road freight, customs brokerage, and fulfilment services.
Your key responsibilities will be to:
- Source and develop new business opportunities through proactive sales activity and collaboration with Operations teams.
- Research, identify and qualify prospective customers within target markets.
- Build and manage a structured sales pipeline using CRM systems.
- Arrange meetings and calls with prospective customers to understand their logistics requirements and provide tailored solutions.
- Develop tailored proposals and presentations that address customer needs, service requirements and commercial objectives.
- Support the preparation and presentation of competitive multimodal pricing solutions.
- Monitor market trends, customer requirements and competitor activity to help identify new business opportunities.
- Build and maintain strong relationships with prospective and existing customers.
- Support customer retention and identify opportunities to grow existing accounts.
- Act as a key point of contact for customer enquiries and quotations across Air, Ocean, EU Road, Brokerage, Fulfilment and Warehousing services.
- Contribute to commercial growth strategies focused on profitability and customer service.
- Support marketing and networking activity including LinkedIn engagement and trade events.
- Prepare sales reports and pipeline updates for the Commercial Director.
- Build relationships with third-party suppliers and service providers to support competitive solutions.
- Support achievement of agreed sales targets and business objectives.
The ideal candidate will have:
- Experience in freight forwarding, logistics, supply chain, or internal sales roles with the ability to identify and develop new business opportunities.
- Strong understanding of multimodal freight services including air, sea, and road freight.
- A proactive approach to prospecting, negotiation and consultative selling.
- The ability to interpret customer, market and competitor information to identify trends and opportunities.
- Experience managing sales pipelines, quotations, and CRM systems.
- Confident communication skills with the ability to build credibility and maintain effective relationships with customers and colleagues.
- Commercial awareness with a clear focus on customer service, revenue growth and profitability.
- Ability to work collaboratively across sales, operations and customer service teams.
- A well-organised and structured approach, with the ability to manage multiple priorities and follow opportunities through to completion.
- Experience within eCommerce, FBA fulfilment, customs, or warehousing environments would be beneficial.
Benefits:
- In addition to the salary advertised, this role offers the opportunity to increase overall earnings through a bonus scheme linked to agreed sales targets and business growth.
- 25 holiday days per year plus 8 statutory days, increasing to 26 days after two years’ service and 27 days after four years’ service.
- Membership of the Company Group Life Assurance Scheme which is currently three times annual salary.
- The Company operates a Group Personal Pension Plan which complies with current Workplace Pension legislation.
- Enrolment into the Health Shield Cash Plan after successful completion of probation period.
- Free on-site car parking.
- Length of service awards.
- Enhanced maternity / paternity pay with qualifying service.
If you are interested in this exciting opportunity and believe you have the appropriate skills and experience, we’d love to hear from you. Please click apply and you will be taken to our careers page to complete your application.
Business Development Manager - Freight Forwarder in Marchwood employer: Delamode International Logistics
Join a dynamic and forward-thinking team as a Business Development Manager in Southampton, where your expertise in freight forwarding and logistics will be valued and rewarded. With a strong focus on employee growth, we offer competitive salaries, a bonus scheme tied to performance, generous holiday allowances, and a supportive work culture that encourages collaboration and innovation. Experience the unique advantage of working in a thriving port city, with opportunities to build lasting relationships and contribute to our commercial success in a rapidly evolving industry.
Contact Details:
Delamode International Logistics Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager - Freight Forwarder in Marchwood
✨Tip Number 1
Network like a pro! Get out there and connect with people in the freight forwarding and logistics industry. Attend trade events, join LinkedIn groups, and don’t be shy about reaching out to potential contacts. You never know who might lead you to your next big opportunity!
✨Tip Number 2
Research is key! Before any meeting or call, make sure you know your prospective customers inside out. Understand their logistics needs and pain points so you can tailor your pitch perfectly. This shows you’re not just another salesperson but someone who genuinely cares about their business.
✨Tip Number 3
Follow up, follow up, follow up! After meetings or calls, send a quick thank-you email and recap what you discussed. This keeps you fresh in their minds and shows your commitment. Plus, it’s a great chance to remind them of how your tailored solutions can help them.
✨Tip Number 4
Don’t forget to leverage our website! Apply through our careers page for the best chance at landing that Business Development Manager role. It’s where we keep all the latest opportunities, and we love seeing proactive candidates who take the initiative to apply directly!
We think you need these skills to ace Business Development Manager - Freight Forwarder in Marchwood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in freight forwarding and logistics. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements in sales and customer relationship management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your proactive approach can drive business growth. We love seeing enthusiasm and a clear understanding of our industry.
Showcase Your Achievements:When filling out your application, include specific examples of how you've successfully identified new business opportunities or developed customer relationships. Numbers and results speak volumes, so let us know what you’ve accomplished!
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Delamode International Logistics
✨Know Your Freight Forwarding Inside Out
Make sure you brush up on your knowledge of freight forwarding, logistics solutions, and eCommerce fulfilment. Be ready to discuss specific examples from your past experience that demonstrate your understanding of multimodal freight services, as this will show your potential employer that you're not just familiar with the industry but also passionate about it.
✨Tailor Your Approach
Before the interview, research the company and its competitors. Prepare to discuss how you can develop tailored logistics solutions for their specific needs. This proactive approach will highlight your ability to identify new business opportunities and your commitment to customer service.
✨Showcase Your Sales Pipeline Skills
Be prepared to talk about your experience managing sales pipelines and using CRM systems. Bring examples of how you've successfully sourced and developed new business opportunities in the past. This will demonstrate your organisational skills and your ability to follow through on leads.
✨Build Rapport and Communicate Confidently
During the interview, focus on building a connection with your interviewers. Use confident communication skills to convey your ideas clearly. Remember, they’re looking for someone who can maintain effective relationships with customers and colleagues, so showing your interpersonal skills is key!
