At a Glance
- Tasks: Drive business growth by developing new sales opportunities and managing customer relationships.
- Company: Dynamic freight forwarding company with a focus on innovation and customer service.
- Benefits: Competitive salary, bonus scheme, generous holiday allowance, and health benefits.
- Other info: Collaborative environment with excellent career progression and support for personal development.
- Why this job: Join a thriving team and make an impact in the logistics industry.
- Qualifications: Experience in freight forwarding or logistics, strong communication skills, and a proactive approach.
The predicted salary is between 45000 - 50000 £ per year.
Do you have experience in freight forwarding sales, logistics solutions, or eCommerce fulfilment? Are you commercially driven, highly organised and motivated by identifying new business opportunities, developing customer relationships and converting tailored logistics solutions into long-term commercial partnerships?
We are looking for a proactive and customer-focused Business Development Manager to join our Freight Forwarding and eCommerce Logistics team. This role will play a key part in driving business growth across freight forwarding, customs, fulfilment, and warehousing services by developing new sales opportunities, managing customer relationships, and supporting long-term commercial success.
Working closely with Operations, Client Services, and the wider commercial team, you will help deliver tailored logistics solutions across air, sea, road freight, customs brokerage, and fulfilment services.
Your key responsibilities will be to:
- Source and develop new business opportunities through proactive sales activity and collaboration with Operations teams.
- Research, identify and qualify prospective customers within target markets.
- Build and manage a structured sales pipeline using CRM systems.
- Arrange meetings and calls with prospective customers to understand their logistics requirements and provide tailored solutions.
- Develop tailored proposals and presentations that address customer needs, service requirements and commercial objectives.
- Support the preparation and presentation of competitive multimodal pricing solutions.
- Monitor market trends, customer requirements and competitor activity to help identify new business opportunities.
- Build and maintain strong relationships with prospective and existing customers.
- Support customer retention and identify opportunities to grow existing accounts.
- Act as a key point of contact for customer enquiries and quotations across Air, Ocean, EU Road, Brokerage, Fulfilment and Warehousing services.
- Contribute to commercial growth strategies focused on profitability and customer service.
- Support marketing and networking activity including LinkedIn engagement and trade events.
- Prepare sales reports and pipeline updates for the Commercial Director.
- Build relationships with third-party suppliers and service providers to support competitive solutions.
- Support achievement of agreed sales targets and business objectives.
The ideal candidate will have:
- Experience in freight forwarding, logistics, supply chain, or internal sales roles with the ability to identify and develop new business opportunities.
- Strong understanding of multimodal freight services including air, sea, and road freight.
- A proactive approach to prospecting, negotiation and consultative selling.
- The ability to interpret customer, market and competitor information to identify trends and opportunities.
- Experience managing sales pipelines, quotations, and CRM systems.
- Confident communication skills with the ability to build credibility and maintain effective relationships with customers and colleagues.
- Commercial awareness with a clear focus on customer service, revenue growth and profitability.
- Ability to work collaboratively across sales, operations and customer service teams.
- A well-organised and structured approach, with the ability to manage multiple priorities and follow opportunities through to completion.
- Experience within eCommerce, FBA fulfilment, customs, or warehousing environments would be beneficial.
Benefits:
- In addition to the salary advertised, this role offers the opportunity to increase overall earnings through a bonus scheme linked to agreed sales targets and business growth.
- 25 holiday days per year plus 8 statutory days, increasing to 26 days after two years’ service and 27 days after four years’ service.
- Membership of the Company Group Life Assurance Scheme which is currently three times annual salary.
- The Company operates a Group Personal Pension Plan which complies with current Workplace Pension legislation.
- Enrolment into the Health Shield Cash Plan after successful completion of probation period.
- Free on-site car parking.
- Length of service awards.
- Enhanced maternity / paternity pay with qualifying service.
If you are interested in this exciting opportunity and believe you have the appropriate skills and experience, we’d love to hear from you. Please click apply and you will be taken to our careers page to complete your application.
Locations
Business Development Manager - Freight Forwarder in Hampshire, Portsmouth employer: Delamode International Logistics
Join our dynamic team in Southampton as a Business Development Manager, where you will thrive in a supportive and collaborative work culture that prioritises employee growth and development. With competitive salary packages, a bonus scheme tied to your success, generous holiday allowances, and a commitment to work-life balance, we offer an environment where your contributions are valued and rewarded. Experience the unique advantage of working in a thriving logistics hub, where your expertise in freight forwarding can make a significant impact on our business growth and customer satisfaction.
Contact Details:
Delamode International Logistics Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager - Freight Forwarder in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the freight forwarding and logistics industry. Attend trade events, join LinkedIn groups, and don’t be shy about reaching out to potential contacts. You never know who might lead you to your next big opportunity!
✨Tip Number 2
Research is key! Before any meeting or call, make sure you know your prospective customers inside out. Understand their logistics needs and pain points so you can tailor your pitch perfectly. This shows you’re not just another salesperson but someone who genuinely cares about their business.
✨Tip Number 3
Follow up, follow up, follow up! After meetings or calls, send a quick thank you email and recap what you discussed. This keeps you fresh in their minds and shows your commitment. Plus, it’s a great chance to remind them of how you can help solve their logistics challenges.
✨Tip Number 4
Don’t forget to leverage our website! Apply through our careers page for the best chance at landing that Business Development Manager role. It’s where we keep all the latest opportunities, and we love seeing proactive candidates who take the initiative to apply directly!
We think you need these skills to ace Business Development Manager - Freight Forwarder in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Development Manager in freight forwarding. Highlight your experience in logistics, sales, and customer relationship management to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your passion for identifying new business opportunities and how your proactive approach has led to success in previous roles. Make it personal and engaging!
Showcase Relevant Experience:When filling out your application, don’t forget to mention any specific experience you have with multimodal freight services or eCommerce fulfilment. We want to see how your background aligns with our needs!
Apply Through Our Website:We encourage you to apply through our careers page. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Delamode International Logistics
✨Know Your Freight Forwarding Inside Out
Make sure you brush up on your knowledge of freight forwarding, logistics solutions, and eCommerce fulfilment. Be ready to discuss specific examples from your past experience that demonstrate your understanding of multimodal freight services, as this will show your potential employer that you're not just familiar with the industry but also passionate about it.
✨Tailor Your Approach
Before the interview, research the company and its competitors. Prepare to discuss how you can develop tailored logistics solutions for their specific needs. This shows that you’re proactive and have a genuine interest in helping them grow their business, which is key for a Business Development Manager.
✨Showcase Your Sales Pipeline Skills
Be prepared to talk about your experience managing sales pipelines and using CRM systems. Bring examples of how you've successfully sourced and developed new business opportunities in the past. This will highlight your organisational skills and ability to follow through on leads, which are crucial for this role.
✨Build Rapport and Communicate Effectively
During the interview, focus on building a connection with your interviewer. Use confident communication skills to convey your ideas clearly and effectively. Remember, this role is all about developing customer relationships, so demonstrating your ability to connect with others will be a big plus.
