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- Tasks: Coordinate and support the delivery of specialist Process Safety training programmes.
- Company: Join DEKRA, a global leader in safety and certification services.
- Benefits: Competitive salary, flexible working options, and career development opportunities.
- Why this job: Make a real impact in a professional, safety-led environment while building your career.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
- Other info: Enjoy a dynamic role with opportunities for growth within a global organisation.
The predicted salary is between 30000 - 35000 £ per year.
Please make sure you read the following details carefully before making any applications.
Location: Fully Remote or Hybrid – Aberdeen (Office & Home Working)
Salary: £30K – 35K per annum, DOE, Full Time Equivalent
Contract: Part-Time, Four Days (30 hours) per week, Permanent
Support the Delivery of Specialist Process Safety Training! DEKRA Process Safety is looking for a highly organised and proactive Training Support Officer to join our growing Training team. This hybrid or fully remote role plays a key part in ensuring our open, in-house and e-learning courses run smoothly from initial set-up through to post-course follow-up. You’ll be central to coordinating logistics, managing delegate communications, and supporting course content as well as admin and billing. If you enjoy organisation, attention to detail, and working in a professional, safety-led environment — this is an excellent opportunity to build your career within a global organisation.
The Role
You’ll support the planning, coordination and financial administration of Process Safety training programmes, ensuring a seamless experience for trainers and delegates alike.
Key Responsibilities
- Course Coordination & Delivery Support (60%)
- Set up open and in-house training courses
- Create schedules, attendance lists and joining instructions
- Ensure all trainer materials and course documentation are prepared in advance
- Send invites and manage online sessions via Teams or Livestorm
- Provide basic on-the-day support for virtual training sessions
- Book venues, meeting rooms, AV and catering for in-person training
- Coordinate logistics and delegate communications
- Prepare and issue certificates, including Credly digital accreditations
- Maintain and update training materials, templates and checklists
- Work with Marketing to ensure website course listings remain accurate
- Collate and summarise course feedback and evaluation results
- Support outreach activity to drive course attendance
- Track responses, follow-ups and outcomes accurately
- Maintain clean and compliant contact lists
- Support reporting on conversion from outreach to booking
- Training Content Maintenance (20%)
- Ownership of PowerPoint course materials ensuring alignment with brand guidelines standards
- Support in multimedia integration - text, audio, images, animations, and video.
- Financial Administration (20%)
- Ownership of Training service POs, working with Sales Teams and Finance team to manage accurate and timely invoicing for training services.
What We’re Looking For
Essential Skills & Experience
- Strong organisational skills and exceptional attention to detail
- Confident written communicator with professional email etiquette
- Comfortable working to activity targets and managing structured tasks
- Proficient in Microsoft Office (Outlook, Excel, Teams)
- Awareness of data protection and handling personal data responsibly
Desirable
- Financial administration experience
- Experience supporting training, events, webinars or customer service
- Familiarity with webinar platforms such as Livestorm
- Experience using CRM systems or tracking tools (SalesForce)
- Working knowledge of SAP
- Basic understanding of GDPR in relation to training administration
What Success Looks Like
- Accurate and timely course set-up
- Joining instructions and materials issued on time
- Prospecting activity completed and tracked weekly
- Strong conversion from outreach to booking
- Timely issuing of certificates and digital accreditations
- Positive delegate feedback on communication and course experience
Why Join DEKRA
DEKRA is a global leader in safety, inspection and certification services. At DEKRA, safety isn’t just a policy — it’s a core value.
You’ll Be Joining a Team That Lives By
- Responsibility for Safety
- Customer Orientation
- Integrity
- Entrepreneurship
- Team Spirit
Development
Development opportunities within DEKRA will depend on business needs and individual performance, with scope to progress within training, operations or wider business functions.
Ready to Apply
If you’re an organised, proactive professional who thrives in a structured, detail-focused role and wants to support high-quality technical training delivery — we’d love to hear from you! No agencies please.
Training Support Officer - Process Safety in Westhill employer: DEKRA UK
Contact Detail:
DEKRA UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Support Officer - Process Safety in Westhill
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at DEKRA or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview like it’s a training session! Research DEKRA’s values and their approach to process safety. Show them you’re not just a fit for the role, but also for their team spirit and commitment to safety.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your organisational skills and attention to detail will help in coordinating training sessions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Training Support Officer - Process Safety in Westhill
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. It’s packed with details about what we’re looking for and how you can shine in your application!
Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to highlight your organisational skills and attention to detail, as these are key for the Training Support Officer role. Show us why you’re the perfect fit!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your confident and professional email etiquette. We want to see that you can communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly. We can’t wait to hear from you!
How to prepare for a job interview at DEKRA UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Training Support Officer in Process Safety. Familiarise yourself with course coordination, financial administration, and the tools mentioned in the job description, like Microsoft Office and webinar platforms. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and ensure everything runs smoothly, especially in a training environment.
✨Communicate Clearly and Professionally
As a confident written communicator, practice articulating your thoughts clearly during the interview. Use professional email etiquette when following up after the interview as well. This will demonstrate your communication skills, which are essential for managing delegate communications and course materials.
✨Prepare Questions About the Company Culture
DEKRA values safety, integrity, and team spirit. Prepare thoughtful questions about their company culture and how they support their employees' development. This shows that you’re not just interested in the role but also in being part of their mission and values.