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- Tasks: Assess and audit repair claims, analyse data, and improve processes.
- Company: Join DEKRA UK, part of a global leader in various industries.
- Benefits: Enjoy 25 days leave, private health insurance, and more perks!
- Why this job: Make a real impact in the automotive sector while developing your skills.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Hybrid work model with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid - Office is based in Haddenham, HP17 8LJ
Salary: Competitive, DOE + Excellent Benefits!
Contract: Full time, Permanent
Benefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Private health insurance, Pension contribution, Employee referral scheme, Electric vehicle salary sacrifice scheme, Eye test vouchers and Employee Assistance Programme (EAP).
We are DEKRA UK, part of a global organisation employing over 49,000 people in more than 60 countries! In the UK, we deliver a wide range of services spanning all industry types including but not limited to automotive, oil and gas, insurance, manufacturing, and chemical and process safety industries.
We are now recruiting for an Automotive Claims Assessor to assess / audit the validity of repair and maintenance claims submitted to DAF Trucks UK from DAF Trucks UK Dealer Network. In addition to this, as our Automotive Claims Assessor you will be responsible for:
- Assessing and auditing Repair & Maintenance (R&M) claim submissions.
- Analysing claim data and provide actionable insights.
- Collaborating closely with the Claims Manager and DAF Trucks UK team.
- Delivering outstanding customer service and build positive relationships.
- Identifying process improvements to enhance efficiency.
In order to be successful in this role you must have:
- Excellent communication skills at all levels.
- Integrity, discretion, and attention to detail.
- Financial awareness and good planning skills.
- Tenacity and ability to suggest process improvements.
- Knowledge of aftersales operations within the automotive sector is a plus.
Ready to make an impact? Apply today and help us drive excellence in claims assessment!
No agencies please.
HGV Claims Assessor - Repair and Maintenance in Milton Keynes employer: DEKRA UK Management
Contact Detail:
DEKRA UK Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Claims Assessor - Repair and Maintenance in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to DAF Trucks. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of aftersales operations. We want you to show off your expertise and how it relates to assessing claims. Be ready to discuss real-life scenarios!
✨Tip Number 3
Practice your communication skills! Since this role involves collaborating with various teams, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace HGV Claims Assessor - Repair and Maintenance in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HGV Claims Assessor role. Highlight your experience in assessing claims and any relevant automotive knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear language and structure your information well. We want to see your ability to convey ideas effectively right from the start!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click 'APPLY' and follow the prompts!
How to prepare for a job interview at DEKRA UK Management
✨Know Your Stuff
Make sure you brush up on your knowledge of aftersales operations within the automotive sector. Familiarise yourself with common repair and maintenance claims, as well as the processes involved. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. Prepare examples from your past experiences where you've successfully communicated with different stakeholders, especially in challenging situations.
✨Be Ready to Suggest Improvements
Think about potential process improvements you could suggest during the interview. Reflect on your previous roles and consider how you enhanced efficiency or resolved issues. This will highlight your tenacity and proactive approach, which are essential for the role.
✨Build Rapport
Remember, building positive relationships is crucial in this job. During the interview, engage with your interviewers by asking insightful questions about their team and processes. This shows that you’re not just interested in the job, but also in contributing to a collaborative environment.
