Customer Advisor (Working From Home) in High Wycombe
Customer Advisor (Working From Home)

Customer Advisor (Working From Home) in High Wycombe

High Wycombe Full-Time 47000 - 63000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Shape complex proposals and collaborate with teams to deliver compelling solutions.
  • Company: Join a leading consulting firm focused on safety and organisational change.
  • Benefits: Enjoy 25 days leave, private health insurance, and a bonus scheme.
  • Why this job: Make a real impact in diverse sectors while working from home.
  • Qualifications: 6+ years in proposal development and strong Microsoft Office skills required.
  • Other info: Fast-paced environment with opportunities for professional growth.

The predicted salary is between 47000 - 63000 £ per year.

Location: UK Wide. Homebased with requirement to attend occasional site meetings.

Salary: £55,000 - £60,000 per annum, DOE + 10% Bonus

Contract: Full time, Permanent

Benefits: 25 days annual leave plus bank holidays, holiday buy and sell scheme, private health insurance, pension contribution, employee referral scheme, electric vehicle salary sacrifice scheme, eye test vouchers and Employee Assistance Programme (EAP).

This role sits within our consulting division, a small, highly specialised, and fast-moving part of DEKRA that works with organisations worldwide to improve safety performance, reliability, and culture. Our consulting team helps clients drive meaningful behavioural and organisational change. We work across diverse sectors including energy, oil and gas, chemicals, manufacturing, utilities, transport, government and more, delivering expertise in culture transformation, leadership, human performance reliability, and serious injury and fatality prevention.

About the Role:

  • As a Client Proposals Specialist, you will play a key strategic role in shaping complex proposals across the UK and EMEA.
  • This is a role for someone who combines detail orientation with big picture thinking - a sharp editor who can distil complexity, structure pricing, and help articulate compelling solutions.
  • Ensure proposals meet legal and pricing standards.
  • Coordinate with Finance, HR, Legal, and other teams on non-standard terms.
  • Minimum 6 years of experience in proposal development, preferably in professional services or consulting.
  • University degree or equivalent work experience.
  • Advanced proficiency in Microsoft Word and Excel. Experience with CRM systems (Salesforce, SAP) is a plus.
  • Ability to manage multiple projects in a fast-paced, deadline-driven environment.
  • Collaborative mindset with cultural awareness and client-service orientation.

No agencies please.

Customer Advisor (Working From Home) in High Wycombe employer: DEKRA UK Management

DEKRA is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside a comprehensive benefits package including private health insurance and a generous leave policy. Our collaborative work culture fosters innovation and supports meaningful contributions to safety performance across diverse sectors, making this an ideal environment for those looking to make a significant impact while enjoying the flexibility of working from home.
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Contact Detail:

DEKRA UK Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor (Working From Home) in High Wycombe

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Customer Advisor role and ask if they can refer you or share any leads.

✨Tip Number 2

Prepare for virtual interviews by practising common questions. We recommend setting up mock interviews with friends or using online resources to get comfortable with the format and tech.

✨Tip Number 3

Showcase your skills in proposal development! If you have experience in crafting compelling proposals, make sure to highlight that in conversations. It’s all about demonstrating how you can add value.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Customer Advisor (Working From Home) in High Wycombe

Proposal Development
Detail Orientation
Big Picture Thinking
Editing Skills
Pricing Structuring
Legal Compliance
Coordination with Finance, HR, and Legal
Microsoft Word Proficiency
Microsoft Excel Proficiency
CRM Systems Experience (Salesforce, SAP)
Project Management
Cultural Awareness
Client-Service Orientation
Collaboration Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Proposals Specialist role. Highlight your experience in proposal development and any relevant skills that match the job description. We want to see how you can bring value to our team!

Showcase Your Skills: Don’t forget to emphasise your advanced proficiency in Microsoft Word and Excel. If you've got experience with CRM systems like Salesforce or SAP, make that pop! We love seeing candidates who can hit the ground running.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate a well-structured proposal that distils complexity into easy-to-understand language. Remember, you’re applying for a role where clarity is key!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!

How to prepare for a job interview at DEKRA UK Management

✨Know Your Proposals Inside Out

Make sure you understand the ins and outs of proposal development. Brush up on your experience in creating complex proposals, especially in professional services or consulting. Be ready to discuss specific examples where you've successfully shaped proposals and how you ensured they met legal and pricing standards.

✨Showcase Your Detail Orientation

As a Client Proposals Specialist, attention to detail is key. Prepare to demonstrate how you've managed intricate details in past projects. Bring along samples of your work if possible, and be prepared to explain your editing process and how you distil complexity into clear, compelling solutions.

✨Familiarise Yourself with Relevant Tools

Since advanced proficiency in Microsoft Word and Excel is crucial, make sure you're comfortable discussing your skills with these tools. If you have experience with CRM systems like Salesforce or SAP, highlight that too. Being able to talk about how you've used these tools effectively will set you apart.

✨Emphasise Collaboration and Cultural Awareness

This role requires a collaborative mindset, so be ready to share examples of how you've worked with diverse teams. Discuss your approach to client service and how you've navigated cultural differences in previous roles. This will show that you can thrive in a fast-paced, multi-faceted environment.

Customer Advisor (Working From Home) in High Wycombe
DEKRA UK Management
Location: High Wycombe

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