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- Tasks: Assess and audit repair claims, analyse data, and improve processes.
- Company: Join DEKRA UK, part of a global leader in diverse industries.
- Benefits: Enjoy 25 days leave, private health insurance, and more perks!
- Why this job: Make a real impact in the automotive sector while developing your skills.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Hybrid work model with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Please make sure you read the following details carefully before making any applications.
Location: Hybrid – Office is based in Haddenham, HP17 8LJ
Salary: Competitive, DOE + Excellent Benefits!
Contract: Full time, Permanent
Benefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Private health insurance, Pension contribution, Employee referral scheme, Electric vehicle salary sacrifice scheme, Eye test vouchers and Employee Assistance Programme (EAP).
We are DEKRA UK, part of a global organisation employing over 49,000 people in more than 60 countries! In the UK, we deliver a wide range of services spanning all industry types including but not limited to automotive, oil and gas, insurance, manufacturing, and chemical and process safety industries.
We are now recruiting for an Automotive Claims Assessor to assess/audit the validity of repair and maintenance claims submitted to DAF Trucks UK from DAF Trucks UK Dealer Network. In addition to this, as our Automotive Claims Assessor you will be responsible for:
- Assessing and auditing Repair & Maintenance (R&M) claim submissions.
- Analysing claim data and providing actionable insights.
- Collaborating closely with the Claims Manager and DAF Trucks UK team.
- Delivering outstanding customer service and building positive relationships.
- Identifying process improvements to enhance efficiency.
In order to be successful in this role you must have:
- Excellent communication skills at all levels.
- Integrity, discretion, and attention to detail.
- Financial awareness and good planning skills.
- Tenacity and ability to suggest process improvements.
- Knowledge of aftersales operations within the automotive sector is a plus.
Ready to make an impact? Apply today and help us drive excellence in claims assessment!
HGV Claims Assessor - Repair and Maintenance employer: DEKRA UK Management
Contact Detail:
DEKRA UK Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Claims Assessor - Repair and Maintenance
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at DEKRA UK or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of aftersales operations. We want to see that you understand the ins and outs of the automotive sector, so do your homework and come armed with examples of how you've tackled similar challenges.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experiences. Remember, we’re looking for someone who can build positive relationships, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at DEKRA UK.
We think you need these skills to ace HGV Claims Assessor - Repair and Maintenance
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. It’s packed with important details about what we’re looking for in an HGV Claims Assessor, so understanding these points will help you tailor your application to stand out.
Show Off Your Skills: When writing your application, highlight your excellent communication skills and attention to detail. We want to see how your experience aligns with the role, so don’t be shy about showcasing your relevant skills and any knowledge of aftersales operations in the automotive sector.
Be Authentic: We love authenticity! Make sure your personality shines through in your application. Share your passion for delivering outstanding customer service and how you’ve built positive relationships in previous roles. This helps us get a feel for who you are beyond just your qualifications.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at DEKRA UK!
How to prepare for a job interview at DEKRA UK Management
✨Know Your Stuff
Make sure you brush up on your knowledge of aftersales operations within the automotive sector. Familiarise yourself with common repair and maintenance claims, as well as the processes involved. This will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when dealing with customers or collaborating with teams. This will help demonstrate your ability to build positive relationships.
✨Be Ready to Suggest Improvements
Think about any process improvements you've implemented in previous jobs. Be prepared to discuss these during the interview, as the company values tenacity and innovation. Showing that you can identify and suggest enhancements will set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team you'll be working with, the tools they use for claims assessment, or how they measure success in the role. It shows you're genuinely interested and engaged in the opportunity.
