At a Glance
- Tasks: Enhance workshop efficiency and profitability through strategic consulting and collaboration.
- Company: Join DEKRA Automotive Ltd, a leader in automotive consultancy.
- Benefits: Full-time role with travel opportunities and professional growth.
- Other info: Dynamic role with opportunities for career advancement and skill development.
- Why this job: Make a tangible impact on automotive operations while travelling across the UK.
- Qualifications: Experience in aftersales consultancy and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Company: DEKRA Automotive Ltd
Employment type: Full-time employment
Location: Home-based, with coverage from the Midlands to South England (frequent travel and overnight stays required)
About the role
DEKRA Automotive Ltd is recruiting an experienced Aftersales Specialist Consultant to deliver a workshop efficiency improvement programme across an automotive NSC Retailer network. The role focuses on improving workshop profitability by strengthening resource utilisation, operational efficiency and service activity, with clear, measurable outcomes. You will be one of two consultants covering the UK, with your delivery footprint focused on the Midlands to the South of England.
What you will be doing
You will work directly with Retailer leadership and aftersales teams to diagnose performance, agree improvement actions, and support delivery. Key activities include:
- Completing a structured Retailer diagnostic using defined questions and evidence gathering.
- Producing clear diagnostic summaries and an evidence-based gap analysis for management review.
- Agreeing priority actions with Retailer leadership and building practical, Retailer-specific action plans.
- Supporting operational improvements across booking, workshop control, preparation, and customer handover/collection processes.
Aftersales Specialist Consultant - Workshop Efficiency employer: Dekra Automotive
DEKRA Automotive Ltd is an exceptional employer that prioritises employee development and offers a dynamic work culture focused on collaboration and innovation. As an Aftersales Specialist Consultant, you will benefit from flexible home-based working arrangements while travelling across the Midlands to South England, allowing for a diverse and engaging work experience. The company fosters a supportive environment where your expertise will directly contribute to enhancing workshop efficiency, providing you with meaningful opportunities for professional growth and impactful contributions to the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Specialist Consultant - Workshop Efficiency
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching DEKRA Automotive Ltd and their workshop efficiency goals. We want to show them that you’re not just another candidate, but someone who genuinely understands their mission and can contribute to it.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with improving workshop profitability and operational efficiency. We need to make sure you can clearly communicate your value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so let’s get you that interview!
We think you need these skills to ace Aftersales Specialist Consultant - Workshop Efficiency
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Aftersales Specialist Consultant role. Highlight your experience in workshop efficiency and any relevant achievements that demonstrate your ability to improve operational performance.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully diagnosed performance issues and implemented improvement actions in previous roles.
Showcase Your Analytical Skills:Since the role involves completing structured diagnostics and gap analyses, make sure to showcase your analytical skills. Mention any tools or methodologies you’ve used to gather evidence and produce summaries.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Dekra Automotive
✨Know Your Stuff
Make sure you understand the ins and outs of workshop efficiency and aftersales processes. Brush up on key metrics like resource utilisation and operational efficiency, as these will likely come up in conversation.
✨Showcase Your Experience
Prepare to discuss specific examples from your past roles where you've successfully improved workshop profitability or implemented efficiency programmes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
Demonstrate your interest in the role by preparing thoughtful questions for the interviewers. Inquire about their current challenges in workshop efficiency or how they measure success in their aftersales teams.
✨Be Ready to Collaborate
Since you'll be working closely with Retailer leadership and teams, highlight your teamwork skills. Share examples of how you've collaborated with others to diagnose performance issues and implement action plans effectively.
