Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose technical issues and deliver first-time fixes for heavy trucks.
- Company: Join DEKRA Automotive, a key service provider to DAF Trucks UK.
- Benefits: Enjoy 25 days leave, private health insurance, and an electric vehicle salary sacrifice scheme.
- Why this job: Be part of a dynamic team driving service excellence and product improvement.
- Qualifications: Five years in heavy vehicle engineering and relevant qualifications required.
- Other info: Work remotely and in the field, with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Regional (UK-based)
Contract Type: Full-time, Permanent
Salary: Competitive, DOE + Car Allowance and Benefits
Benefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistance programme.
DEKRA Automotive is a talented team of people that bring out the best in a business. Part of an international organisation, we are a key service provider to DAF Trucks UK and now have an exciting opportunity for a Technical Heavy Trucks Engineer to join us.
Join the DAF Trucks team as a Technical Heavy Trucks Engineer, where your skills will help drive service excellence, ensure vehicle uptime, and contribute to continuous product improvement across our market-leading range of commercial vehicles.
About the Role
As a Technical Heavy Trucks Engineer, you'll play a key role in supporting our dealer network and customers by diagnosing complex technical issues, delivering first-time fixes, and implementing engineering improvements. You'll work both remotely and in the field, liaising with factories, dealers, and customers to ensure technical support is delivered efficiently and in line with DAF Trucks high standards.
Key Responsibilities
- Provide technical helpdesk support, resolving product issues.
- Diagnose and resolve engineering problems using the DAF Trucks Diagnostic Methodology and first-time fix approach.
- Support Sales Engineers in new vehicle setups and specification checks.
- Conduct field visits and investigations to improve customer satisfaction and reduce vehicle downtime.
- Assist with the management and support of Dealer Diagnostic Technicians in the field.
- Produce timely and accurate technical documentation and visit reports.
- Analyse product data to identify trends and proactively improve product reliability and durability.
- Act as a liaison with DAF Trucks factory on engineering matters and support new product rollouts.
- Advise dealers and bodybuilders/customers on second-life vehicle conversions and options.
About You
Essential Skills & Experience:
- Minimum of five years' experience in heavy vehicle engineering.
- BTEC HNC/HND or equivalent in Motor Vehicle, Mechanical, or Electrical Engineering.
- Indentured apprenticeship.
- Valid UK driving licence (Categories B, BE, C, C+E, C1E, D1 & D1E).
- Driver CPC.
- Strong understanding of vehicle systems and diagnostics across multiple models and product generations.
- Excellent analytical, problem-solving and decision-making skills.
- Ability to communicate complex technical issues clearly, both verbally and in writing.
- Highly self-motivated and capable of working independently.
- Strong organisational and time-management skills.
- Team player with a customer-centric approach.
Desirable:
- ADR licence.
- Robust IT knowledge and skills.
- Familiarity with DAF Trucks products and services.
Competencies
You will be expected to demonstrate strengths in the following areas:
- Initiative and independence
- Analytical ability and attention to detail
- Customer orientation and service excellence
- Communicating and co-operating effectively across all levels
- Adaptability and stress tolerance under pressure
- Quality orientation and continuous improvement mindset
Ready to Apply
If you're a committed technical professional looking to take the next step in your career, we'd love to hear from you. Click apply today. No agencies please.
Contact Detail:
Dekra Automotive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Heavy Trucks Engineer (Regional Based)
✨Tip Number 1
Familiarise yourself with DAF Trucks products and services. Understanding their specific systems and diagnostic methodologies will give you an edge during interviews, as you'll be able to speak confidently about how your skills align with their needs.
✨Tip Number 2
Network with current or former employees of DEKRA Automotive or DAF Trucks. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for technical assessments by brushing up on your problem-solving skills related to heavy vehicle engineering. Practising real-world scenarios that you might encounter in the role can help you demonstrate your expertise effectively.
✨Tip Number 4
Showcase your customer-centric approach during interviews. Be ready to discuss past experiences where you've successfully resolved technical issues for customers, as this aligns perfectly with the role's focus on service excellence.
We think you need these skills to ace Technical Heavy Trucks Engineer (Regional Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in heavy vehicle engineering. Emphasise your technical skills, particularly those related to diagnostics and problem-solving, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities and skills mentioned in the job description. Use examples from your past experience to demonstrate how you meet the requirements, especially your ability to diagnose complex issues and support customers.
Showcase Relevant Qualifications: Clearly list your qualifications, such as your BTEC HNC/HND or equivalent, and any additional certifications like your Driver CPC. This will help the employer see that you meet the essential criteria for the position.
Highlight Soft Skills: In addition to technical skills, emphasise your soft skills such as communication, teamwork, and customer orientation. These are important for liaising with dealers and customers effectively, as outlined in the job description.
How to prepare for a job interview at Dekra Automotive Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience in heavy vehicle engineering. Highlight specific projects or challenges you've faced, and how you applied your technical knowledge to resolve them. This will demonstrate your capability to diagnose complex issues effectively.
✨Understand DAF Trucks' Products
Familiarise yourself with DAF Trucks' range of vehicles and their diagnostic methodologies. Showing that you have done your homework on the company and its products will impress the interviewers and show your genuine interest in the role.
✨Prepare for Problem-Solving Scenarios
Expect to be presented with hypothetical technical problems during the interview. Practice articulating your thought process and the steps you would take to diagnose and resolve these issues, as this reflects your analytical skills and decision-making abilities.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with various stakeholders, practice explaining complex technical concepts in simple terms. This will showcase your ability to communicate effectively, which is crucial for supporting dealers and customers.
