At a Glance
- Tasks: Assess and audit repair claims, analyse data, and improve processes.
- Company: Join DEKRA UK, part of a global leader with 49,000+ employees.
- Benefits: Enjoy 25 days leave, private health insurance, and more perks!
- Why this job: Make a real impact in the automotive industry while developing your skills.
- Qualifications: Strong communication, attention to detail, and financial awareness required.
- Other info: Hybrid work model with opportunities for career growth.
The predicted salary is between 36000 - 60000 Β£ per year.
Location: Hybrid Office is based in Haddenham, HP17 8LJ
Salary: Competitive, DOE + Excellent Benefits!
Contract: Full time, Permanent
Benefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Private health insurance, Pension contribution, Employee referral scheme, Electric vehicle salary sacrifice scheme, Eye test vouchers and Employee Assistance Programme (EAP).
We are DEKRA UK, part of a global organisation employing over 49,000 people in more than 60 countries! In the UK, we deliver a wide range of services spanning all industry types including but not limited to automotive, oil and gas, insurance, manufacturing, and chemical and process safety industries.
We are now recruiting for an Automotive Claims Assessor to assess / audit the validity of repair and maintenance claims submitted to DAF Trucks UK from DAF Trucks UK Dealer Network.
In addition to this, as our Automotive Claims Assessor you will be responsible for:
- Assessing and auditing Repair & Maintenance (R&M) claim submissions.
- Analysing claim data and provide actionable insights.
- Collaborating closely with the Claims Manager and DAF Trucks UK team.
- Delivering outstanding customer service and build positive relationships.
- Identifying process improvements to enhance efficiency.
In order to be successful in this role you must have:
- Excellent communication skills at all levels.
- Integrity, discretion, and attention to detail.
- Financial awareness and good planning skills.
- Tenacity and ability to suggest process improvements.
- Knowledge of aftersales operations within the automotive sector is a plus.
Ready to make an impact? Apply today and help us drive excellence in claims assessment!
No agencies please.
HGV Claims Assessor - Repair and Maintenance in England employer: Dekra Automotive Ltd
Contact Detail:
Dekra Automotive Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land HGV Claims Assessor - Repair and Maintenance in England
β¨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at DEKRA UK or similar companies. A friendly chat can open doors and give you insider info on the role.
β¨Tip Number 2
Prepare for the interview by brushing up on your knowledge of repair and maintenance claims. We want you to show off your understanding of the automotive sector and how you can contribute to the team!
β¨Tip Number 3
Practice your communication skills! Since this role requires excellent communication at all levels, consider doing mock interviews with friends or family to build your confidence.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HGV Claims Assessor - Repair and Maintenance in England
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the HGV Claims Assessor role. Highlight your experience in assessing claims and any relevant automotive knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our team. Keep it engaging and personal β we love a bit of personality!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure to demonstrate your skills in your application. Whether it's through your writing style or examples of past experiences, let us see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Dekra Automotive Ltd
β¨Know Your Stuff
Make sure you brush up on your knowledge of aftersales operations within the automotive sector. Familiarise yourself with common repair and maintenance claims, as well as the processes involved. This will show that you're not just interested in the role but also understand the industry.
β¨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think about examples from your past experiences where you've successfully communicated with different stakeholders, especially in challenging situations. This will help demonstrate your ability to build positive relationships.
β¨Be Ready to Suggest Improvements
Prepare some ideas on how you could enhance efficiency in the claims assessment process. Think about any previous experiences where you've identified a problem and implemented a solution. This shows tenacity and a proactive approach, which are qualities they value.
β¨Ask Insightful Questions
At the end of the interview, donβt shy away from asking questions! Inquire about the team dynamics, the tools they use for data analysis, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.