Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support for automotive issues and assist customers with their queries.
- Company: Join the Volkswagen Group, a leader in the automotive industry known for innovation and quality.
- Benefits: Enjoy 25 days of annual leave, private health insurance, and a pension contribution.
- Why this job: Be part of a dynamic team that values your input and offers opportunities for growth.
- Qualifications: A passion for cars and technical knowledge is essential; customer service skills are a plus.
- Other info: Located at the National Learning Centre, this role offers a chance to work with cutting-edge technology.
The predicted salary is between 37000 - 37000 £ per year.
Automotive Technical Support Specialist
Location : Volkswagen Group’s National Learning Centre, Wymbush, MK8 8DF
Salary : Up to £37,000 per annum + Excellent Benefits!
Contract : Permanent, Full-time
Benefits : 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice …
WHJS1_UKTJ
Automotive Technical Support Specialist employer: Dekra Automotive Ltd
Contact Detail:
Dekra Automotive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Technical Support Specialist
✨Tip Number 1
Familiarize yourself with the latest automotive technologies and trends, especially those relevant to Volkswagen. This knowledge will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with current or former employees of Volkswagen Group. They can provide valuable insights into the company culture and the specific skills that are highly valued in the Technical Support Specialist role.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully solved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively during the interview.
✨Tip Number 4
Showcase your customer service skills, as this role involves supporting clients. Be ready to share examples of how you've handled challenging customer interactions in the past.
We think you need these skills to ace Automotive Technical Support Specialist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Automotive Technical Support Specialist position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in automotive technical support or related fields. Use specific examples to demonstrate your problem-solving skills and technical knowledge.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are interested in working for Volkswagen Group and how your skills align with their needs. Be sure to mention your enthusiasm for the automotive industry.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dekra Automotive Ltd
✨Know Your Automotive Basics
Make sure you brush up on your automotive knowledge before the interview. Understand the latest trends in the industry, especially those relevant to Volkswagen, and be prepared to discuss how they impact technical support.
✨Showcase Problem-Solving Skills
Prepare examples of how you've successfully resolved technical issues in the past. Highlight your analytical skills and ability to think on your feet, as these are crucial for a Technical Support Specialist.
✨Familiarize Yourself with Volkswagen's Products
Research Volkswagen's product lineup and any recent innovations. Being able to speak knowledgeably about their vehicles will demonstrate your genuine interest in the company and the role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
