At a Glance
- Tasks: Diagnose and fix window and door issues at homes and commercial sites.
- Company: Join a supportive team at a leading window and door service provider.
- Benefits: Weekly pay, company vehicle, and overnight stay compensation.
- Other info: Flexible hours and varied work locations across the UK.
- Why this job: Make a real difference by providing top-notch service to customers.
- Qualifications: Experience with aluminum and UPVC products, plus great communication skills.
The predicted salary is between 30000 - 42000 € per year.
We are seeking an experienced Window & Door Service Engineer to join our team, carrying out remedial work and resolving issues at customers’ homes and commercial sites. You will work closely with our customer service team to ensure every job is completed to the highest standard.
Key Responsibilities
- Diagnose and rectify installation issues for aluminum, and UPVC window and door products
- Carry out repairs and adjustments on-site, ensuring high-quality workmanship and exceptional attention to detail
- Work both independently and as part of a team across various UK locations
- Communicate professionally with customers, providing a friendly and confident service
- Maintain accurate written reports following each visit
- Adhere to health and safety standards, including working at heights when required
Requirements
- Proven experience working with aluminum, and UPVC window and door products
- Sound installation and repair knowledge
- Full, clean UK driving licence and willingness to travel nationally
- Ability to commit to overnight stays of up to 5 nights per week as required by the role
- Blue or Gold CSCS Card holder
- Excellent communication and customer service skills
- Self-motivated, organised, and able to prioritise workload effectively
- Presentable appearance with a professional attitude
- Good literacy, numeracy, and reporting skills
- Within commutable distance to either our Ashton or Swindon site
- Experience working with Deceuninck, Residence Collection products or aluminium systems
- Additional relevant trade or industry qualifications
What We Offer
- Weekly pay plus overnight stay compensation
- Company vehicle provided
- Supportive team environment
- Varied work locations across the UK
Hours
Monday–Friday, with flexibility required to meet customer needs
Testimonials
Fast delivery and would highly recommend
"Ordered double glazed window for our shop. Dealt with Nathan on the Trade Counter, who was excellent and went above and beyond the usual customer service. Window was very well made and arrived with no problems. Fast delivery and would highly recommend."
Tony Spooner
The windows look fantastic
"Recently used Dekko Windows to supply the windows and aluminium bi-fold doors for our renovation project. We paid a short visit to their showroom where Rob and Neil were really helpful, showing us around and providing options for us. We were really happy with the whole process and the windows look fantastic. Would definitely recommend this company."
Very happy with the level of service and products
"I've been using Dekko Windows for a number of years now and have been very happy with the level of service and products. Rob and Neil have never failed to get back to me promptly with quotes and lead times etc and Leon the delivery guy is always happy, friendly and helpful whenever unloading frames on site."
Peter Bain
"Excellent service. It's always a joy to deal with Rob, Neil and Leon. They always go out of their way to assist me with my projects and are very professional and friendly. Thanks again to the Swindon Dekko Team!"
Window & Door Service Engineer in Swindon employer: Dekko Window Systems Ltd
At Dekko Windows, we pride ourselves on being an excellent employer, offering a supportive team environment where your skills as a Window & Door Service Engineer can truly shine. With competitive weekly pay, overnight stay compensation, and the opportunity to work across various UK locations, we ensure that our employees have the flexibility and resources they need to succeed. Join us to be part of a company that values high-quality workmanship, exceptional customer service, and continuous professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Window & Door Service Engineer in Swindon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Window & Door Service Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with aluminum and UPVC products before applying. This will not only boost your confidence but also show potential employers that you're serious about the role.
✨Tip Number 3
Show off your skills! When you get an interview, be ready to discuss specific examples of how you've diagnosed and rectified installation issues in the past. This will demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Window & Door Service Engineer in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with aluminum and UPVC window and door products. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Window & Door Service Engineer role. Share specific examples of your past work and how you’ve resolved issues in similar settings.
Show Off Your Communication Skills:Since you'll be interacting with customers, it’s important to demonstrate your excellent communication skills in your application. Use clear and professional language, and maybe even share a brief story about a time you provided exceptional customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dekko Window Systems Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of aluminium and UPVC window and door products. Be ready to discuss specific installation issues you've encountered in the past and how you resolved them. This shows you're not just experienced, but also proactive in problem-solving.
✨Show Off Your Communication Skills
Since you'll be interacting with customers regularly, practice how you communicate your ideas clearly and confidently. Think of examples where you've provided excellent customer service or resolved a tricky situation. This will demonstrate your ability to maintain professionalism under pressure.
✨Be Prepared for Practical Questions
Expect some technical questions or scenarios during the interview. Prepare to explain your approach to diagnosing and rectifying installation issues. You might even want to bring along any relevant reports or documentation from previous jobs to showcase your attention to detail.
✨Dress the Part
First impressions matter! Make sure you present yourself well, as this reflects your professional attitude. A tidy appearance can go a long way in showing that you take pride in your work, which is crucial for a role that involves visiting customers' homes and businesses.
