Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer inquiries and provide solutions to create a positive experience.
- Company: Join a programme connecting you with top UK employers for remote roles.
- Benefits: Enjoy flexible schedules, remote work, and a fully-funded training programme.
- Why this job: Develop essential skills while working from home in a supportive environment.
- Qualifications: No prior experience needed; just bring your communication and problem-solving skills.
- Other info: Limited places available, so apply now to secure your spot!
The predicted salary is between 28800 - 43200 £ per year.
FREE REMOTE WORKING EMPLOYMENT PROGRAMME – 5-DAYS, ONLINE
Are you looking for a remote job as a Customer Experience Executive?
We work with some of the UKs largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance.
Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications.
This is a totallyfree (government funded)programme but some eligibility conditions will apply.
Programme Topics Include
- What is Remote & Hybrid Working?
- How To Set Up Your Home Office
- How To Stay Motivated
- Maintaining a Positive Mindset
- CV Workshop
- Application Support
- Customer Service & Business Admin Skills
- Equality & Diversity at Work
Limited places are available so apply online now!
Customer Experience Executive Job Overview
In a remote customer service job, youll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring!
Responsibilities Include
- Professionally process outbound sales and/or customer service calls
- Respond to customer questions.
- Resolve customer issues.
- Record and verify accurate information on all calls.
- Maintain consistent, reliable attendance standards.
If you are looking for an exciting opportunity to develop your skills as a remote customer service operative this will be ideal for you.
Apply online today!
LNKD1_UKTJ #J-18808-Ljbffr
Customer Experience Executive - Remote employer: Dekalogic
Contact Detail:
Dekalogic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Executive - Remote
✨Tip Number 1
Familiarise yourself with remote working tools and platforms. Since this role is remote, being comfortable with software like Zoom, Slack, or customer service platforms can give you an edge during the selection process.
✨Tip Number 2
Practice your communication skills. As a Customer Experience Executive, you'll need to convey information clearly and effectively. Consider role-playing scenarios with friends or family to enhance your verbal communication.
✨Tip Number 3
Research common customer service challenges and solutions. Understanding typical issues customers face and how to resolve them will prepare you for potential interview questions and demonstrate your proactive approach.
✨Tip Number 4
Network with current or former customer service professionals. Engaging with others in the field can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Customer Experience Executive - Remote
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Experience Executive. Familiarise yourself with the skills required, such as communication and problem-solving, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience or skills that relate to the role. Use specific examples to demonstrate how you've successfully handled customer inquiries or resolved issues in the past.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for remote work and your understanding of the company's values. Mention how the training programme aligns with your career goals and why you're excited about this opportunity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Dekalogic
✨Showcase Your Communication Skills
As a Customer Experience Executive, strong communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively to the interviewer. This will demonstrate your ability to handle customer inquiries effectively.
✨Prepare for Common Scenarios
Expect questions about how you would handle specific customer service situations. Think of examples from your past experiences where you successfully resolved issues or provided excellent service. This will show that you're ready for the challenges of the role.
✨Highlight Your Problem-Solving Abilities
Employers are looking for candidates who can think on their feet. Be prepared to discuss how you've approached problem-solving in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Understanding of Remote Work
Since this is a remote position, it's important to convey your understanding of remote work dynamics. Discuss how you stay motivated and organised while working from home, and mention any tools or strategies you use to maintain productivity.
