Deichmann is seeking a Retail Supervisor for our Weston Super Mare store. You will have previous retail experience and ideally have worked as a supervisor.
Responsibilities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example by recommending and promoting complimentary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPIs.
- Support team members as and when required.
- Ensure that the store is correctly merchandised and product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Qualifications
- Positive attitude towards providing exceptional customer service.
- Ability to lead a team.
- Stamina to work on a fast‑paced shop floor and to work calmly under pressure.
- Previous supervisory experience, including cashing up and banking.
- Self-motivated, with a positive, can-do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks, including stock SKU management.
- High levels of attention to detail.
- Ability to work both individually and as part of a diverse team.
- Commitment to work 20 hours per week and flexibility to work any day (Monday - Sunday).
Benefits
You will be offered a competitive hourly rate of up to £13.91 per hour plus non-contractual hourly sales commission. This is a part-time, permanent position, and you will be contracted to work 20 hours per week. In return for your hard work, you will be offered fantastic opportunities to grow and develop within your retail career.
