At a Glance
- Tasks: Lead and motivate teams while delivering exceptional customer service in various stores.
- Company: Join Deichmann, a fast-paced and secure retail company with a focus on career development.
- Benefits: Enjoy a competitive salary, comprehensive training, and opportunities for career progression.
- Other info: Be prepared to travel across multiple locations and embrace a dynamic work environment.
- Why this job: Perfect for ambitious individuals wanting to grow in retail management and make an impact.
- Qualifications: Previous retail experience and a flexible approach are essential; problem-solving skills are a must.
The predicted salary is between 25500 - 34500 € per year.
Job Description
Here at Deichmann we are looking to appoint a Trainee Store Manager.
You will join us on a full time, permanent basis and in return will receive an initial salary of £30,500 per annum.
Initially based in a store on the district, following training you will support and hold stores either on a planned or adhoc basis across the surrounding area including Ilford, Eastham, Stratford, Walthamstow, Woolwich and Lewisham.
Ideal candidate:
This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management.
You will undergo first class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store.
You must be fully flexible in terms of travel as you will be working in a number of different stores and you will have previous experience of working in retail or a related sector. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service.
Key activities:
- Motivate and coach the team to deliver excellent customer service
- Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
- Resourcing / drafting rotas, working within budget
- Stock management
- Analysing and interpreting sales performance data and reports
- Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
- Ensure all company standards are implemented and maintained i.e. merchandising, admin
- Support the delivery of KPI’s, meeting all company standards
- Assist in recruitment and training of the team
Personal characteristics:
- A hands on leader, with experience in retail or a related industry sector
- Have a positive flexible approach with a can do attitude
- Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
- Have the confidence and ability to motivate, coach and inspire the team
- Numerate
- Attention to detail
- Good communicator
- Be methodical, organised and have a structured approach to work
- Be fully flexible across the week
At Deichmann we can offer you the opportunity to develop and progress your career within a fast paced, secure company, in return for which we want you to strive to be the best retailer you can and deliver fantastic customer service through your team.
If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We’d love to hear from you!
By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation at interview stage.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Store Manager in Ilford
✨Tip Number 1
Familiarise yourself with Deichmann's brand values and customer service philosophy. Understanding what they stand for will help you align your responses during interviews and demonstrate your commitment to their mission.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Be ready to discuss specific situations where you successfully coached team members or improved customer service.
✨Tip Number 3
Research the local market trends in the areas where you'll be working, such as Ilford and Stratford. Being knowledgeable about customer preferences and sales performance can give you an edge in discussions about improving store performance.
✨Tip Number 4
Prepare to discuss your flexibility and adaptability. Since the role requires working across various stores, having examples ready that illustrate your ability to handle change and manage different teams will be beneficial.
We think you need these skills to ace Trainee Store Manager in Ilford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant retail experience and any leadership roles you've held. Emphasise skills like problem-solving, customer service, and team motivation, as these are key for the Trainee Store Manager position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for retail and your desire to progress into management. Mention specific experiences that demonstrate your ability to lead a team and deliver exceptional customer service.
Highlight Flexibility:Since the role requires flexibility in travel and working across various stores, make sure to mention your willingness and ability to adapt to different locations and schedules in your application.
Showcase Your People Skills:In your application, provide examples of how you've successfully motivated and coached a team in the past. This will demonstrate your capability to lead and inspire others, which is crucial for this role.
How to prepare for a job interview at DEICHMANN
✨Show Your Retail Experience
Make sure to highlight your previous experience in retail or related sectors during the interview. Share specific examples of how you've successfully managed teams or improved customer service, as this will demonstrate your capability for the Trainee Store Manager role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to think on your feet and solve problems quickly. This is crucial for a role that requires flexibility and adaptability across different stores, so showcasing your ability to handle challenges will impress the interviewers.
✨Emphasise Team Leadership
As a potential leader, it's important to convey your ability to motivate and inspire a team. Share experiences where you've coached team members or led by example, especially in delivering exceptional customer service, as this aligns with the company's values.
✨Be Ready to Discuss Sales Performance
Familiarise yourself with basic sales performance metrics and be prepared to discuss how you would analyse data to improve sales. Showing that you can interpret quantitative and qualitative data will demonstrate your analytical skills and readiness for the role.
