At a Glance
- Tasks: Lead and motivate teams to deliver exceptional customer service in various stores.
- Company: Join Deichmann, a fast-paced and secure retail company with growth opportunities.
- Benefits: Competitive salary of £30,500, first-class training, and career progression.
- Other info: Flexible travel required across multiple store locations.
- Why this job: Kickstart your management career while making a real impact in retail.
- Qualifications: Retail experience, strong leadership skills, and a passion for customer service.
The predicted salary is between 30500 - 30500 £ per year.
Here at Deichmann we are looking to appoint a Trainee Manager. You will join us on a full time, permanent basis and in return will receive an initial salary of £30,500 per annum. Initially based in a store on the district, following training you will support and hold stores either on a planned or adhoc basis across the surrounding area. These stores include cover Taunton, Plymouth, Truro, Bristol and Barnstaple. You must be able to drive!
Ideal candidate: This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management. You will undergo first class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store. You must be fully flexible in terms of travel as you will be working in a number of different stores and you will have previous experience of working in retail or a related sector. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service.
Key activities:
- Motivate and coach the team to deliver excellent customer service
- Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
- Resourcing / drafting rotas, working within budget
- Stock management
- Analysing and interpreting sales performance data and reports
- Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
- Ensure all company standards are implemented and maintained i.e. merchandising, admin
- Support the delivery of KPI’s, meeting all company standards
- Assist in recruitment and training of the team
Personal characteristics:
- A hands on leader, with experience in retail or a related industry sector
- Have a positive flexible approach with a can do attitude
- Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
- Have the confidence and ability to motivate, coach and inspire the team
- Numerate
- Attention to detail
- Good communicator
- Be methodical, organised and have a structured approach to work
- Be fully flexible across the week
At Deichmann we can offer you the opportunity to develop and progress your career within a fast paced, secure company, in return for which we want you to strive to be the best retailer you can and deliver fantastic customer service through your team. If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We’d love to hear from you!
Trainee Store Manager in Somerset employer: Deichmann
At Deichmann, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters growth and development. As a Trainee Store Manager, you will benefit from comprehensive training and the opportunity to advance your career within a supportive environment, all while working across various locations in the South West. With a focus on exceptional customer service and team motivation, we ensure our employees are equipped with the skills and confidence to succeed in a fast-paced retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Store Manager in Somerset
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Trainee Store Manager, you'll need to motivate and inspire your team. Think of examples from your past experiences where you've successfully led a team or provided excellent customer service. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your problem-solving skills! Retail can be unpredictable, so be prepared to discuss how you've tackled challenges in the past. Whether it’s managing stock or dealing with a tricky customer, having a few solid examples up your sleeve will impress the interviewers.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it shows you're serious about joining Deichmann. So, don’t hesitate – hit that apply button and let’s get the ball rolling!
We think you need these skills to ace Trainee Store Manager in Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trainee Store Manager role. Highlight any retail experience and leadership qualities you have, as we want to see how you can motivate and inspire a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how your previous experiences have prepared you for this role. Be sure to mention your flexibility and willingness to travel, as that's key for this position.
Showcase Your Customer Service Skills:Since exceptional customer service is at the heart of what we do, make sure to include examples of how you've delivered great service in the past. We love seeing candidates who understand the importance of putting customers first!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the Deichmann team!
How to prepare for a job interview at Deichmann
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge before the interview. Understand the latest trends in the industry, especially in footwear, and be ready to discuss how you can apply this knowledge to improve sales and customer service at Deichmann.
✨Show Off Your People Skills
As a Trainee Store Manager, you'll need to motivate and coach your team. Prepare examples of how you've successfully led a team or resolved conflicts in the past. This will show that you're not just a people person, but also someone who can inspire others.
✨Be Ready to Problem Solve
Expect questions that test your problem-solving abilities. Think of scenarios where you've had to think on your feet in a retail environment. Be specific about the challenges you faced and how you overcame them, as this will demonstrate your ability to handle pressure.
✨Flexibility is Key
Since the role requires travel and working in different stores, highlight your flexibility during the interview. Share experiences where you've adapted to new environments or schedules, showing that you're ready to take on the dynamic nature of the job.
