At a Glance
- Tasks: Engage with customers, process sales, and maintain store standards.
- Company: Join Deichmann, a leading footwear retailer known for its vibrant team culture.
- Benefits: Earn up to £12.41 per hour plus commission, with opportunities for growth.
- Why this job: Perfect for those who love fast-paced environments and want to make a difference in customer experiences.
- Qualifications: Energetic, positive attitude, strong communication skills, and a passion for retail.
- Other info: Part-time role with flexible hours, ideal for students balancing studies and work.
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Purpose
Deichmann are seeking an enthusiastic and passionate Sales Assistant to join the team in our Birmingham store.
You will be offered a competitive hourly rate of up to £12.41 per hour + non-contractual, hourly sales commission.
At Deichmann, our Sales Assistants play a vital role in delivering an exceptional shopping experience to our customers.
In return for your hard work, you will be offered fantastic opportunities to grow and develop within your retail career.
This is a part-time, permanent position, and you will be contracted to work 12 hours per week. Ideal candidate: If you have energy, drive, and passion to work in a fast-paced, customer-facing retail environment, this is the role for you!
You will have a positive attitude towards providing exceptional customer service, the ability to work well within a team, stamina to work on a fast-paced shop floor, and the capacity to work calmly under pressure.
Key activities:
- Approaching customers, providing helpful and knowledgeable information on our products.
- Serving customers at the till – processing sales transactions.
- Recommending and promoting complementary products with each sale.
- Collaborating with your team to achieve store sales targets and KPIs.
- Continuous stock replenishment to ensure the shelves are always full.
- Processing stock deliveries in a timely manner.
- Ensuring that the shop floor is always kept clean & tidy, to a high standard.
- Any additional ad hoc duties, as required.
Personal characteristics:
- A positive, can-do attitude.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 12 hours per week and the flexibility to work any day (Monday – Sunday).
Salary/Pay:
up to £12.41 per hour + non-contractual, hourly sales commission.
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Sales Assistant (12 hrs) employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (12 hrs)
✨Tip Number 1
Familiarise yourself with Deichmann's product range and current promotions. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions confidently and showcase your ability to provide exceptional service.
✨Tip Number 3
Network with current or former employees of Deichmann, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your availability and flexibility during the interview. Since the role requires working various days, showing that you can adapt your schedule will make you a more attractive candidate.
We think you need these skills to ace Sales Assistant (12 hrs)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you demonstrated strong interpersonal skills and a positive attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Assistant role at Deichmann. Mention specific qualities that make you a great fit, such as your ability to work in a fast-paced environment and your commitment to exceptional customer service.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as teamwork, communication, and attention to detail. Provide examples of how you've successfully used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DEICHMANN
✨Show Your Enthusiasm
Make sure to express your passion for retail and customer service during the interview. Deichmann is looking for someone who is energetic and driven, so share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be prepared to discuss your experiences working in a team. Highlight instances where you successfully worked with others to achieve goals or overcome challenges.
✨Prepare for Customer Scenarios
Think about common customer interactions you might face as a Sales Assistant. Be ready to role-play or discuss how you would handle various situations, such as dealing with difficult customers or upselling products.
✨Emphasise Your Flexibility
Deichmann requires a commitment to work 12 hours a week with flexibility across all days. Make sure to communicate your availability clearly and show that you're willing to adapt to the store's needs.