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For Companies At a Glance
- Tasks: Lead the store team, provide excellent customer service, and manage daily operations.
- Company: Join Deichmann, a leading retailer with a focus on exceptional shopping experiences.
- Benefits: Earn up to £14.21 per hour plus sales commission, with growth opportunities.
- Other info: Part-time role with flexible hours, perfect for students looking to gain experience.
- Why this job: Be a key player in a dynamic retail environment and develop your leadership skills.
- Qualifications: Retail experience, supervisory skills, and a positive attitude towards customer service.
The predicted salary is between 22100 - 22100 £ per year.
You will have previous retail experience and ideally will have worked as a supervisor previously.
Key Activities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI's.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Qualifications
- You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast‑paced shop floor and the capacity to work calmly under pressure, previous supervisory experience including cashing up and banking.
- Self‑motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks - including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 16 hours per week and the flexibility to work any day (Monday - Sunday).
Compensation and Benefits
You will be offered a competitive hourly rate of up to £14.21 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. This is a part time, permanent position and you will be contracted to work 16 hours per week. In return for your hard work, you will be offered fantastic opportunities for growth and development within your retail career.
Retail Supervisor employer: Deichmann
Contact Detail:
Deichmann Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experience where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your commitment to exceptional service.
✨Tip Number 3
Show off your leadership skills! Prepare to discuss how you've motivated and supported your team in previous roles. Highlight any specific achievements, like exceeding sales targets or improving team performance, to make a strong impression.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about the team dynamics, store goals, and how they measure success. This shows your interest in the role and helps you determine if it's the right fit for you.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Off Your Retail Experience: Make sure to highlight your previous retail experience, especially any supervisory roles you've had. We want to see how you've led teams and handled customer service, so don’t hold back on those examples!
Tailor Your Application: Take a moment to customise your application for the Retail Supervisor role. Use keywords from the job description, like 'customer service' and 'team leadership', to show us you’re the perfect fit for our team.
Be Yourself: Let your personality shine through in your application! We value a positive attitude and a 'can do' spirit, so don’t be afraid to show us who you are and why you’d be a great addition to our store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Deichmann
✨Show Off Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Share specific examples of how you've successfully led a team or handled customer complaints, as this will demonstrate your capability to take on the Retail Supervisor role.
✨Know Your Products
Brush up on the products sold in the store and be ready to discuss them. Showing strong product knowledge not only impresses the interviewer but also reflects your commitment to providing excellent customer service.
✨Demonstrate Leadership Skills
Prepare to talk about your leadership style and how you motivate a team. Think of instances where you've coached team members or helped achieve sales targets, as this will show that you're ready to step up in the absence of the Store Manager.
✨Stay Calm Under Pressure
Retail can be fast-paced, so be prepared to discuss how you handle stressful situations. Share examples of when you've maintained composure while dealing with customer queries or managing stock deliveries, showcasing your ability to work calmly under pressure.