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- Tasks: Lead the store team, provide excellent customer service, and manage daily operations.
- Company: Join Deichmann, a leading footwear retailer known for its vibrant culture and commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, and potential bonuses for your hard work.
- Why this job: Be part of a dynamic team, enhance your leadership skills, and make a real impact on customer experiences.
- Qualifications: Previous retail and supervisory experience is preferred; a positive attitude and strong communication skills are essential.
- Other info: This is a part-time, permanent role with 30 hours per week, offering a chance to grow in retail.
Retail Supervisor (30 hrs), Peterborough
Client:
Deichmann
Location:
Peterborough, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
c1519357775c
Job Views:
6
Posted:
25.08.2025
Expiry Date:
09.10.2025
Job Description:
Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Peterborough store.
You will be offered a competitive hourly rate of up to £13.41 per hour plus non-contractual, hourly sales commission.
Our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to customers.
This is a part-time, permanent position, contracted for 30 hours per week. The ideal candidate:
- Has energy, drive, and passion for working in a fast-paced, customer-facing retail environment.
- Possesses a positive attitude towards providing exceptional customer service.
- Has previous retail experience, ideally with supervisory experience.
Key Activities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completing administrative duties.
- Offer excellent customer service with strong product knowledge.
- Recommend and promote products to increase sales.
- Assist management in achieving sales targets and KPIs.
- Support team members as needed.
- Ensure the store is well merchandised and displays are inviting.
- Process stock deliveries and store transfers.
- Handle customer queries and complaints.
Personal Characteristics:
- Able to follow management instructions.
- Previous supervisory experience, including cashing up and banking.
- Self-motivated with a positive attitude.
- Capable of motivating and coaching a team.
- Excellent interpersonal and communication skills.
- Willing to serve all customers.
- Driven to exceed performance targets.
- Methodical with daily tasks, including stock management.
- High attention to detail.
- Flexible to work any day from Monday to Sunday.
Salary:
Up to £13.41 per hour plus non-contractual bonuses.
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Retail Supervisor (30 hrs) employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (30 hrs)
✨Tip Number 1
Familiarise yourself with Deichmann's product range and values. Understanding their offerings will not only help you during the interview but also demonstrate your genuine interest in the brand.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills. Highlight situations where you've successfully motivated a team or resolved customer complaints to show you're ready for a supervisory role.
✨Tip Number 3
Practice your communication skills, as they are crucial for this position. Be ready to discuss how you would handle various customer scenarios and how you can contribute to creating an exceptional shopping experience.
✨Tip Number 4
Show your flexibility and willingness to work varied hours. Since the role requires working any day from Monday to Sunday, emphasising your availability can make you a more attractive candidate.
We think you need these skills to ace Retail Supervisor (30 hrs)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and supervisory experience. Emphasise your customer service skills and any achievements in previous roles that demonstrate your ability to lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention specific examples of how you've successfully managed teams or improved customer experiences in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as leadership, communication, and problem-solving. Use bullet points to make these stand out and relate them to your previous experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Retail Supervisor role.
How to prepare for a job interview at DEICHMANN
✨Show Your Passion for Retail
Make sure to express your enthusiasm for working in a fast-paced retail environment. Share specific examples of how you've provided exceptional customer service in the past, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Since the role involves supervising a team, be prepared to discuss your previous supervisory experience. Highlight instances where you successfully motivated or coached team members, and how you handled challenges in a leadership capacity.
✨Know the Products
Familiarise yourself with Deichmann's product range before the interview. Being able to discuss specific products and how they meet customer needs will show that you're proactive and genuinely interested in the role.
✨Prepare for Situational Questions
Expect questions about how you would handle customer complaints or manage stock deliveries. Think of scenarios from your past experience where you successfully resolved issues or improved processes, and be ready to share those stories.
