Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the store team, provide excellent customer service, and manage daily operations.
- Company: Deichmann is a leading footwear retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, sales commission, and opportunities for career growth.
- Why this job: Join a dynamic team, enhance your retail skills, and make a real impact on customer experiences.
- Qualifications: Previous retail and supervisory experience required; must be energetic and customer-focused.
- Other info: This is a part-time role with flexible hours, perfect for students or those seeking additional income.
Social network you want to login/join with:
Purpose
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our York store.
You will be offered a competitive hourly rate of up to £13.41 per hour + non-contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.
In return for your hard work, you will be offered fantastic opportunities to grow and develop within your retail career.
This is a part-time, permanent position, contracted for 25 hours per week. Ideal candidate:
- If you have energy, drive, and passion to work in a fast-paced, customer-facing retail environment, this is the role for you!
- You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, stamina to work on a fast-paced shop floor, and the capacity to work calmly under pressure.
- You will have previous retail experience, ideally with supervisory experience.
Key activities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completing associated administrative duties.
- Offer excellent levels of customer service and have strong product knowledge.
- Lead by example by recommending and promoting complementary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPIs.
- Support team members as needed.
- Ensure the store is correctly merchandised, with refreshed and inviting product displays.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics:
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience, including cashing up and banking.
- Self-motivated with a positive, can-do attitude.
- Ability to supervise, motivate, coach, and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks, including stock SKU management.
- High attention to detail.
- Ability to work both individually and as part of a diverse team.
- Commitment to work 25 hours per week with flexibility to work any day (Monday – Sunday).
Salary/Pay:
Up to £13.41 per hour + non-contractual, hourly sales commission.
#J-18808-Ljbffr
Retail Supervisor (25 hrs) employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (25 hrs)
✨Tip Number 1
Familiarise yourself with Deichmann's product range and customer service philosophy. This knowledge will help you engage confidently with the interviewers and demonstrate your passion for the brand.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills and ability to handle customer complaints. Being able to discuss real-life scenarios will highlight your suitability for the Retail Supervisor role.
✨Tip Number 3
Showcase your ability to work under pressure by discussing how you've successfully managed busy periods in past roles. This will reassure the hiring team that you can thrive in a fast-paced environment.
✨Tip Number 4
Demonstrate your commitment to teamwork by sharing experiences where you've motivated or coached colleagues. This will illustrate your capability to lead and support the store team effectively.
We think you need these skills to ace Retail Supervisor (25 hrs)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and supervisory experience. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your enthusiasm for the role. Mention how your skills align with Deichmann's values and the specific requirements of the Retail Supervisor position.
Highlight Key Skills: In your application, emphasise key skills such as team leadership, customer service excellence, and the ability to work under pressure. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DEICHMANN
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail environment during the interview. Share specific examples of what you love about working in retail and how it drives you to provide exceptional customer service.
✨Demonstrate Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare to discuss your previous supervisory experiences, highlighting how you've motivated and supported your team in achieving sales targets and maintaining high standards.
✨Know the Products
Familiarise yourself with Deichmann's product range before the interview. Being able to discuss specific products and how they can meet customer needs will show your strong product knowledge and commitment to excellent service.
✨Prepare for Customer Scenarios
Think about potential customer queries or complaints you might encounter in the role. Be ready to share how you would handle these situations calmly and effectively, demonstrating your problem-solving skills and customer service focus.