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For Companies At a Glance
- Tasks: Lead the store team, provide excellent customer service, and manage daily operations.
- Company: Join Deichmann, a leading footwear retailer known for its vibrant team culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a dynamic retail environment where your leadership can shine and impact customers.
- Qualifications: Previous retail and supervisory experience is essential; a positive attitude is a must!
- Other info: This is a part-time role, perfect for students looking to balance work and studies.
Purpose
: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Bristol store.
You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.
In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.
This is a part time, permanent position and you will be contracted to work 25 hours per week. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities:
Personal characteristics:
Salary/Pay: up to £13.41 per hour + non contractual, hourly sales commission.
Retail Supervisor (25 hrs) employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (25 hrs)
✨Tip Number 1
Familiarise yourself with Deichmann's product range and customer service philosophy. This knowledge will help you engage confidently with the team during interviews and demonstrate your commitment to providing exceptional customer experiences.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Be ready to discuss specific situations where you motivated team members or resolved conflicts, as this will highlight your suitability for the supervisory position.
✨Tip Number 3
Research common retail KPIs and sales targets, and think about how you can contribute to achieving them. Being able to discuss these metrics and how you can help the store meet its goals will set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your ability to handle customer complaints effectively. Think of examples where you've turned a negative experience into a positive one, as this will show your potential employer that you can maintain high customer service standards under pressure.
We think you need these skills to ace Retail Supervisor (25 hrs)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and supervisory experience. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service, as these are key aspects of the Retail Supervisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your enthusiasm for the position at Deichmann. Mention how your previous experiences align with the responsibilities outlined in the job description, such as leading a team and achieving sales targets.
Highlight Key Skills: In your application, emphasise skills that are crucial for the role, such as strong communication, the ability to work under pressure, and a methodical approach to tasks. These traits will resonate well with the hiring team.
Showcase Your Customer Service Experience: Since exceptional customer service is a priority for Deichmann, include specific instances where you have gone above and beyond to assist customers. This will demonstrate your commitment to providing a great shopping experience.
How to prepare for a job interview at DEICHMANN
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what excites you about working in a fast-paced, customer-facing environment and how you can contribute to creating an exceptional shopping experience.
✨Demonstrate Leadership Skills
As a Retail Supervisor, you'll need to lead a team effectively. Prepare to discuss your previous supervisory experiences, highlighting how you've motivated and coached team members in the past. Use examples that showcase your ability to handle challenges and support your team.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service. Think of situations where you've successfully resolved customer complaints or provided excellent service. Be ready to explain your approach to handling difficult customers and how you ensure a positive shopping experience.
✨Know the Products and Store Operations
Familiarise yourself with Deichmann's product range and store operations. Being knowledgeable about the products will help you answer questions confidently and demonstrate your commitment to the role. Consider visiting the store beforehand to get a feel for the environment and offerings.
