Retail Supervisor (16 hrs)
Retail Supervisor (16 hrs)

Retail Supervisor (16 hrs)

Warrington Full-Time No home office possible
Go Premium
D

At a Glance

  • Tasks: Lead the store team, provide excellent customer service, and manage daily operations.
  • Company: Join Deichmann, a leading footwear retailer known for its vibrant culture and customer focus.
  • Benefits: Enjoy competitive pay, sales commission, and opportunities for career growth.
  • Why this job: Be part of a dynamic team, enhance your retail skills, and make a real impact on customer experiences.
  • Qualifications: Previous retail and supervisory experience, strong communication skills, and a positive attitude are essential.
  • Other info: This is a part-time role, offering 16 hours per week with flexible scheduling.

Purpose

: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Warrington store.

You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 16 hours per week. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities:

  • Lead and supervise the store team in the absence of the Store Manager.
  • Open & close the store, including cashing up and completion of associated administrative duties.
  • Offer excellent levels of customer service and have a strong product knowledge.
  • Lead by example, by recommending and promoting complimentary products with each sale.
  • Assisting management in leading the team, to achieve store sales targets and KPI’s.
  • Support team members as and when required.
  • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
  • Process stock deliveries and store transfers.
  • Deal with customer queries and complaints.
  • Personal characteristics:

  • Able to take direction from management regarding additional tasks and duties.
  • Previous supervisory experience including cashing up and banking.
  • Self-motivated, with a positive, can do attitude.
  • Ability to supervise, motivate, coach and work with a team.
  • Strong interpersonal and communication skills.
  • Willingness to approach and serve all customers.
  • The drive to exceed monthly performance targets.
  • Methodical approach to completing daily tasks – including stock SKU management.
  • High levels of attention to detail.
  • The ability to work both individually and as part of a diverse team.
  • The commitment to work 16 hours per week and the flexibility to work any day (Monday – Sunday).
  • Salary/Pay: up to £13.41 per hour + non contractual, hourly sales commission.

    Retail Supervisor (16 hrs) employer: DEICHMANN

    Deichmann is an excellent employer that values its employees by offering competitive pay, including hourly sales commission, and a supportive work culture that fosters personal and professional growth. As a Retail Supervisor in our Warrington store, you will be part of a dynamic team dedicated to delivering exceptional customer service, with opportunities for career advancement in a fast-paced retail environment. Join us to enjoy a rewarding role where your contributions are recognised and appreciated.
    D

    Contact Detail:

    DEICHMANN Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Supervisor (16 hrs)

    ✨Tip Number 1

    Familiarise yourself with Deichmann's brand values and customer service philosophy. This will help you align your responses during any interviews and demonstrate your enthusiasm for the role.

    ✨Tip Number 2

    Prepare to discuss your previous retail and supervisory experiences in detail. Think of specific examples where you led a team or improved customer service, as these will showcase your suitability for the position.

    ✨Tip Number 3

    Showcase your ability to work under pressure by preparing scenarios where you successfully managed busy periods or resolved customer complaints. This will highlight your problem-solving skills and calm demeanour.

    ✨Tip Number 4

    Demonstrate your knowledge of the products Deichmann offers. Being able to discuss their range and suggest complementary items will show your commitment to providing excellent customer service.

    We think you need these skills to ace Retail Supervisor (16 hrs)

    Customer Service Skills
    Team Leadership
    Retail Management Experience
    Cash Handling and Banking
    Sales Target Achievement
    Product Knowledge
    Interpersonal Skills
    Communication Skills
    Problem-Solving Skills
    Time Management
    Attention to Detail
    Flexibility
    Motivational Skills
    Ability to Work Under Pressure
    Stock Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant retail and supervisory experience. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your enthusiasm for the role. Mention why you want to work at Deichmann and how your skills align with their values.

    Highlight Key Skills: In your application, emphasise key skills such as team leadership, customer service excellence, and the ability to work under pressure. Use bullet points for clarity and impact.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at DEICHMANN

    ✨Show Your Passion for Retail

    Make sure to express your enthusiasm for the retail environment during the interview. Share specific examples of what you love about working in retail and how it drives you to provide exceptional customer service.

    ✨Demonstrate Leadership Skills

    Since the role involves supervising a team, be prepared to discuss your previous supervisory experience. Highlight instances where you successfully led a team, resolved conflicts, or motivated others to achieve sales targets.

    ✨Prepare for Customer Service Scenarios

    Anticipate questions related to handling customer queries and complaints. Think of examples from your past experiences where you turned a negative situation into a positive outcome, showcasing your problem-solving skills.

    ✨Know the Brand and Products

    Research Deichmann and its product range before the interview. Being knowledgeable about their offerings will not only impress the interviewers but also demonstrate your commitment to the role and the company.

    Retail Supervisor (16 hrs)
    DEICHMANN
    Location: Warrington
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    D
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >